Talkify / AI Phone Agent
Inbound and outbound · Real NZ voices · 24/7

The AI phone agent that works both directions.

An AI phone agent answers and makes business calls with conversational AI. Talkify's picks up from 0.4 seconds in a real New Zealand voice, answers the caller's questions, books the job into your live calendar, qualifies the lead into your CRM, and can ring your own customer list for the follow-ups nobody has time to make. $129/month at the founding rate for your first 3 months, then $199, no setup fee.

Answers
from 0.4s
Directions
in + out
Languages
32 incl. te reo
Setup fee
$0
Reception Personal Assistant Booking Service Sales Qualification Tradesman Dispatcher Real Estate Inquiry Beauty & Wellness Plumbing Dispatch Retail Professional Services

What an AI phone agent actually does.

Not a chatbot with a phone number, and not an IVR menu. A phone agent holds the whole conversation and finishes the job, in both directions.

Answers instantly. Every caller at once.

Picks up from 0.4 seconds, no hold music, no queue. Twelve callers at 8:01am on a Monday are all answered at 8:01am, in the same voice, with the same knowledge of your business.

Books and syncs. While they're on the line.

Reads live availability from Google Calendar, Microsoft Outlook, Calendly, Zenoti, GymMaster and MechanicDesk, locks the slot in, and texts confirmation both ways. New enquiries land in your CRM with the caller's details and a transcript.

Qualifies leads. Properly.

Asks the questions you would ask: what the job is, where, how urgent, how they heard about you. The tyre-kicker gets a polite answer; the real job gets booked and the urgent one gets texted to your mobile within seconds.

Rings out. The half most miss.

The same agent calls your own customer list: appointment reminders, win-backs, review requests, event invites, overdue invoices. Every call analysed and reported, from 50c a minute. See outbound calls.

What one costs in New Zealand.

NZ providers publish a wide spread of monthly prices, and the cheap end and the dear end often hide the same things: setup fees, per-call charges, minute caps that bite in a busy week. Here is Talkify's, in plain numbers.

Incoming. One flat plan.

$129/month at the founding rate for your first 3 months, then $199 with 200 minutes of calls included, then from 10c a minute. No setup fee, no lock-in, cancel from your dashboard.

Outgoing. Pay per minute.

Campaign and follow-up calls from 50c a minute, cheaper as volume grows. No campaign fees, no minimums: a hundred reminder calls cost what the minutes cost.

Everyone else.

We keep a dated, side-by-side table of what NZ providers publish, prices included, and we update it when they change. See the comparison.

The rules in New Zealand.

Three laws matter when software answers or makes your calls. None of them stops you; all of them reward doing it properly.

Unsolicited Electronic Messages Act 2007.

Covers email and text, not voice calls, so there is no spam-act consent regime for ringing your own customers. Talkify campaigns call your list, not scraped numbers, and honour do-not-call requests automatically.

Fair Trading Act 1986.

No misleading conduct: be straight about who is calling and why. Asked directly, a Talkify agent says it is an AI assistant for your business. It never pretends to be a person.

Privacy Act 2020.

Caller information is personal information. Calls to +64 numbers are handled in New Zealand data centres, stored encrypted in region, and everything the agent collects is visible to you in your dashboard.

Price your phone agent.

Slide for the number of agents you would run on your number (the plan includes up to 3), pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.

How many agents 1 agents
Integrations 0 selected
Your plan
$199/mo Founding rate · 3 months
$129
/mo
Plan
Broadcast
Minutes
200/mo
At once
3 calls
Numbers
1

Broadcast fits most growing NZ businesses. One number carries up to 3 agents and three callers at once.

Includes 200 minutes a month, then 10c a minute (20c after your first 3 months). Each number includes 50 texts a month, then 10c each.

Want more than 3 agents on one number? Extra agents are $39 a month each.

Start with this plan

Answering is half the job.

Most NZ providers sell inbound answering only. A phone agent that cannot ring out leaves the reminders, the win-backs and the overdue invoices exactly where they are now: on your list. Here is what each provider publishes.

  Talkify Easy AI Agents reception.ai KiwiAgent Waboom
Answers inbound calls
Outbound calling campaigns Win-backs, reminders, follow-ups
Phone surveys with reporting Question sets, live results
Chases overdue invoices Driven from your own Xero
Website chat on the same brain $49/mo, voice + text Separate web chat minutes
Multi-line call centre 5, 10 or 15 lines Up to 10 at once 1 call at once on entry plan Unlimited concurrent Unlimited
Personal assistant for one mobile Shortwave, from $89/mo
iOS and Android apps Both, every plan

A dash means the provider does not publish that service on their own website, not that they refuse to do it. Taken from each provider's public pages in August 2026. Waboom, CallKyzen, Automate AI and EnvokeAI all publish outbound calling; AI for Trades states it is inbound only. Spotted something out of date? Email [email protected] and we will correct it.

Frequently asked.

The questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.

What is an AI phone agent?
An AI phone agent is software that holds real phone conversations with your callers. It answers the phone in a natural human voice, understands what the caller says, answers questions about your business, books appointments into your calendar, takes messages, and can also make outbound calls to your own customer list. Talkify's AI phone agent answers from 0.4 seconds in a real New Zealand voice and runs 24/7.
How much does an AI phone agent cost in New Zealand?
Talkify's AI phone agent is $129/month at the founding rate for your first 3 months, then $199, with 200 minutes of incoming calls included and extra minutes from 10c. Outgoing calls to your own customers are from 50c a minute. There is no setup fee and no lock-in contract. Other NZ providers publish a wide spread of prices, often with setup fees or per-call charges on top; Talkify keeps a dated side-by-side comparison of what each one publishes.
Is an AI phone agent the same as an AI receptionist?
An AI receptionist is one job an AI phone agent can do. Receptionist work is inbound: greeting callers, booking, message-taking. An AI phone agent also works outbound, ringing your customer list for reminders, win-backs, reviews and overdue invoices. Talkify does both from the same platform, and you only pay for the direction you use.
Can an AI phone agent understand a New Zealand accent?
Yes. Talkify is built in New Zealand and answers in real NZ voices, and it deals with Kiwi accents, place names and street names all day. It handles 32 languages including te reo Māori, so a caller who switches language mid-call is still understood.
Do callers know they are talking to an AI, and do they mind?
The agent never pretends to be a person: asked directly, it says it is an AI assistant for your business, which is also what the Fair Trading Act's rules on misleading conduct point to. In practice callers care about being answered. An agent that picks up in under a second, knows the business and books the job beats the voicemail most NZ small businesses actually offer.
Is it legal to use an AI agent to make calls in New Zealand?
Yes, with the same rules as any business calling. New Zealand's Unsolicited Electronic Messages Act 2007 covers email and text messages, not voice calls, so there is no spam-act consent regime for phoning your own customers. The Fair Trading Act still applies (be honest about who is calling and why) and the Privacy Act 2020 governs the caller information you collect. Talkify campaigns ring your own customer list, honour do-not-call requests, and log every call.
Where are the calls handled and where does the data live?
Calls to New Zealand (+64) numbers are handled in New Zealand data centres, and calls to Australian (+61) numbers in Australia. Audio, transcripts and call metadata are stored in those same regions, encrypted at rest, and handled in line with the NZ Privacy Act 2020.
Do I need new phone numbers or hardware?
No. Your existing mobile, landline or 0800 number forwards to your agent: when busy, after hours, or always. You can also take a fresh local number from Talkify if you want one. There is no hardware and nothing to install; most businesses are live the same day.

Related reading.

The inbound half in full: greeting, booking, transfers and message-taking, 24/7.

The outbound half: win-backs, reminders, reviews and campaigns on your own list.

Five, ten or fifteen simultaneous lines answered instantly, with no queue and no roster.

Get your first agent · No card needed
Talk to our agent now  ·  it'll set up your trial

Talkify is currently available to businesses in New Zealand & Australia only.

Personal Assistant
Single mobile or landline. Built for one person, not a business.
$89/mo
Shortwave plan

Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 10c each.

● Your data stays in NZ.
Now shipping · iOS & Android

Carry your control deck in your pocket.

The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.

9:415G ● ●
Today
128 calls.
Latest · 11:20am Booked · Sarah H. ● Reception · 00:42
Live now · 1 line
Sentiment
Open dashboard
AI PHONE AGENT · NZ · 24/7 · IN + OUT

One agent on the phone.
Both directions covered.

Hear it yourself · our AI agent, 24/7 · ask it anything 03 242 1262 Sign up, sales & support · we'll set you up 0800 002 967
● No form● No card● Free to call● The demo line can sign you up too
Text our agent · 027 204 8827