Talkify / AI Phone Surveys
New · AI Phone Surveys

Your AI calls every customer, and tells you who's ready to buy.

Build a survey in minutes, import your list, and Talkify's AI rings everyone in a natural Kiwi voice. You get answers, sentiment and hot leads attached to every name, while you get on with the job.

Included with business plans. Outgoing calls are 25c a minute, rounded up, and need at least one business plan agent. No setup fee. No lock in.

Outgoing calls
25c/min
Analysis
Every call
Voicemail
Personalised
Setup fee
$0
Campaign live · dialling
480 calls made.
37 hot leads waiting.
Goal met 72%Export CSV
Reception Personal Assistant Booking Service Sales Qualification Tradesman Dispatcher Real Estate Inquiry Beauty & Wellness Plumbing Dispatch Retail Professional Services

AI outbound calling that listens for your goal.

Most survey tools count ticks in boxes. Talkify reads every conversation against the goal you typed, then tells you who is hot, who is warm, who wants a callback, and what to do next. The answers come back as people, not percentages.

Every call scored against your goal.

Type what you want to learn in plain English. After each answered call the AI reads the transcript and reports back: was the goal met, how the person felt, what they said to each question, a short summary, and the follow-up it recommends. All attached to that person's name.

A hot-leads view, ready to ring.

Everyone classified hot lead, warm, not interested or callback requested. The hot-leads view lists the people ready to buy, with their answers and the recommended next step. Someone says "ring me Tuesday"? The retry is scheduled for Tuesday.

Voicemail that uses their name.

Nobody home? The agent leaves the voicemail you wrote, personalised with placeholders like {{first_name}}, then retries automatically inside your calling window.

Lists you import once.

Upload a CSV with names, phones and emails. It becomes a reusable contact list you can attach to any campaign, with an optional tick to add everyone to your address book.

An AI co-pilot before launch.

The AI drafts questions from your goal, and a pre-flight check critiques the whole survey before a single call goes out. Fewer wasted minutes, better answers.

A live dashboard, then a spreadsheet.

Watch progress as the campaign runs: calls made, goal-met rate, per-question breakdowns and outcome charts, with a transcript a click away on every call. When it is done, export the lot to CSV and take it anywhere.

How automated phone surveys work.

From a blank page to a finished campaign in an afternoon. You build it once, the AI does the calling, and the results land on your dashboard as they happen.

STEP 01

Build

Give it a title and a goal in plain English. Add questions in four types: open ended, yes or no, a 1 to 10 scale, and multiple choice. Or type the goal and let the AI draft the questions for you.

STEP 02

Import

Upload a CSV of names, phones and emails, or reuse a list from a past campaign. Numbers on your do-not-call list are skipped automatically.

STEP 03

Schedule

Set a calling window, timezone and daily cap, then launch. The AI dials only inside those hours, leaves personalised voicemails, and retries the people it missed.

STEP 04

Results

Watch the dashboard fill: goal-met rate, per-question breakdowns, sentiment and a hot-leads view. Every answer is attached to a person, and the lot exports to CSV.

One phone survey tool, every kind of business.

If your customers have phone numbers, there is a campaign worth running. A phone survey tool for small business should not need a research agency, so this one doesn't.

Trades & HVAC

Ring last winter's heat pump customers and book this year's service before the cold snap rush.

Gyms & fitness

Gauge interest in the new 6am classes, find the members ready to upgrade, and hear from the ones drifting away before they cancel.

Real estate

A new listing lands? Call your whole buyer database in an afternoon and find out who wants a viewing this weekend.

Retail

Win back lapsed VIPs with a friendly call about the new season range, and hear the real reason they stopped coming in. See Talkify for retail.

Professional services

A satisfaction call after every engagement, so an unhappy client reaches you before they reach the review sites.

Events & clubs

Confirm RSVPs for the AGM, chase membership renewals, or run real market research on the people who actually matter: yours.

Honest pricing.

No per-survey fees, no per-response fees, no research agency invoice. It is part of your Talkify business plan, and you pay for the call minutes you actually use. See full pricing.

Outgoing calls
25c/minute

Every outgoing survey call is 25c a minute, rounded up to the next minute. That is the whole usage bill. No connection fees, no per-contact charges. You need at least one business plan agent on your account to make outgoing calls.

100 calls × 2 min avg
= 200 minutes × 25c
= $50 for the campaign

Questions, answered.

Will it sound like a robot reading a script? +

No. The agent speaks in a natural Kiwi voice and runs the survey as a conversation, not a recording. It listens to each answer, follows up naturally, and moves on when the person has said their piece. People finish because it feels like a quick chat, not a form.

What happens when nobody picks up? +

The agent leaves a personalised voicemail you write yourself, with placeholders for things like the person's first name, then automatically retries later inside your calling window. You set the maximum attempts and the gap between them.

Can I reuse my contact list for another campaign? +

Yes. Every CSV you import becomes a reusable contact list. Attach the same list to as many surveys as you like, and each survey keeps its own call history and results for every person. You can also tick a box to add imported contacts to your address book.

How do I know if the survey met its goal? +

You type your goal in plain English, for example "gauge interest in our new gym membership and find hot leads". After every answered call the AI reads the transcript and scores it against that goal. The dashboard shows your goal-met rate, and every person gets a classification, sentiment, a short summary and a recommended follow-up.

Is it okay to call people like this in NZ? +

You stay in control. Your do-not-call list is honoured automatically, calls only go out inside the calling window and timezone you set, and there are daily caps and retry limits. It is built for calling your own customers and lists of people who gave you their number.

What does it cost? +

AI Phone Surveys is included with Talkify business plans, and you need at least one business plan agent on your account to make outgoing calls. Broadcast is $129 a month at the founding rate, then $199. Outgoing calls are 25c a minute, rounded up to the next minute. A 100-call campaign averaging two minutes a call is about $50 in call charges.

Do I have to write the questions myself? +

Only if you want to. Type your goal and the AI drafts the questions for you. You can mix four question types: open ended, yes or no, a 1 to 10 scale, and multiple choice. Before launch, an AI pre-flight check critiques the whole survey and suggests fixes.

What do I get at the end? +

A live dashboard with progress, goal-met rate and per-question breakdowns, a hot-leads view of everyone ready to buy, and a CSV export. Every answer, sentiment and summary stays attached to the person it came from.

AI PHONE SURVEYS · EVERY CALL ANALYSED

Load your list.
Let it find the buyers.

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