Your customer list is the most undervalued asset in your business. Talkify's outbound agent rings it for you in a natural Kiwi voice: win-backs, service reminders, feedback calls, renewals and full phone surveys. Every conversation analysed, every hot lead flagged, while you get on with the job.
Every one of these is a ring-around your team never has time for. The agent runs them as goal-driven campaigns: you write the goal in plain English, it makes the calls and tells you who said yes.
Customers who lapsed are not lost, just unprompted. A friendly call about what is new wins a measurable slice of them straight back, and the agent books them in on the spot. The hot-leads view shows exactly who warmed up.
Heat pump services before winter, WOFs due next month, memberships expiring, annual reviews. The agent rings, reminds, and books, turning your service history into next month's schedule.
A satisfaction call after every job. Unhappy customers reach you before they reach the review sites; happy ones get a text link to leave their review while the glow is fresh.
Proper market research on the people who matter: yours. Four question types, AI-drafted questions, and every answer scored against your goal. The full survey engine.
New location, new offer, AGM next month. The agent rings the list, delivers the news conversationally, and logs who is coming, who wants details and who asked not to be called again.
A 180-contact ring-around at three minutes a call is a full day of someone's time, if they ever get to it. The agent does it inside your calling window, in parallel, without burning a staff day.
180 calls × 3 minutes plus dialling, voicemails and notes is a solid day of wages, done reluctantly, with results in someone's head.
NZ telemarketing rooms bill by the hour, per agent, with minimum campaign sizes. Results arrive as a spreadsheet of tick-boxes, eventually.
100 calls averaging two minutes reaches the 200-minute volume rate, so it is about $50 in call charges (50c/min for smaller runs), with transcripts, sentiment, classifications and a hot-leads list attached. Full pricing.
Outbound calling earns its keep only if your customers do not mind receiving it. The guardrails are built in, not bolted on.
Anyone on your DNC list is skipped automatically, and anyone who says "take me off the list" goes onto it from the call itself.
Calls go out only inside the hours and timezone you set, with daily caps and retry limits. No 8pm Sunday surprises.
Built for ringing people who know you: your customers, members, patients and past enquiries. That is why the conversations land warmly.
Nine of the questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1183, it'll either answer or queue a callback from a human.
The campaign engine in detail: question types, goal scoring, hot leads and the live dashboard.
The inbound half of the funnel: qualifies the leads your campaigns generate and drops them into your CRM.
The same agent answering everything inbound, 24/7, so the callbacks your campaigns trigger never ring out.
The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.