Talkify / After-Hours Answering
Call answering · Nights · Weekends · Stat days · No surcharge

After-hours call answering, because your best calls come after five.

The burst pipe at 9pm. The patient who finally gets a minute to book at 7:30. The buyer ringing straight after the Sunday open home. Talkify is call answering that does not keep office hours: it answers them all in a real NZ voice, books the routine work, and hands the genuine emergencies to whoever is on call. While you have your evening.

Ring it after hours · 03 242 1262 → Cover my after-hours
Coverage
24/7/365
After-hours surcharge
none
Emergency SMS
seconds
From
$129/mo
Reception ● Personal Assistant Booking Service ● Sales Qualification Tradesman Dispatcher Real Estate Enquiry ● Beauty & Wellness Plumbing Dispatch ● Retail Professional Services ●

Not a badge on somebody else's platform.

Talkify is built and run in Ōtautahi Christchurch by D3V Services Limited. Here is the footprint behind the phone number, counted off the site itself rather than written down.

Answering NZ calls since 2024 Built in Christchurch, on our own local network.
Trades, town by town 480 20 trades across 24 centres, each written for that town. See the index.
Industries with their own page 23 The vocabulary, urgency rules and booking tools of each. Browse them.
Systems we plug into 19 Calendars, CRMs, job management and accounting, plus a REST API. The full wall.
In your pocket iOS & Android Every call summary pushed the moment the call ends.
Where the call is handled +64 · +61 New Zealand numbers in New Zealand data centres, Australian numbers in Australia.

2 New Zealand businesses have let us publish their call numbers → Named businesses, their own figures, signed off before we wrote a word.

What happens to a call after five?

Around 85% of callers who hit voicemail never ring back. They do not wait for the morning, they ring your competitor, who is also closed, until one of you answers. With Talkify, that is you.

Evenings.

Customers organise their lives after their own workday. Bookings, quotes and enquiries between 5pm and 9pm get answered and actioned, not stored on voicemail to expire.

Weekends.

Saturday is the biggest DIY-disaster and shopping-around day of the week. Every caller answered at once, jobs booked into Monday's run, no queue.

The 2am emergency.

Answered calmly, triaged by your rules, and dispatched to your on-call mobile in seconds with the address and the problem. The customer hears help organised, not a beep.

The morning-after report, in your pocket.

Every after-hours call is in your dashboard and mobile app by morning: who rang, what they needed, what got booked, what needs a human today. Full transcripts and recordings attached. Nothing to chase, nothing forgotten.

Cover my after-hours →

Built for the businesses the night calls.

Pre-tuned recipes with the after-hours rules of each industry baked in.

Plumbers & gas-fitters →

Burst pipes, no hot water and gas smells recognised and dispatched to on-call in seconds. Routine work booked for daylight.

Electricians →

Power out, RCD tripping and burning smells escalated. The "can you quote a new switchboard" call booked politely for Tuesday.

Heat pump & HVAC →

The first cold snap fills voicemail boxes across the country. Talkify answers every simultaneous caller and fills your winter book.

Clinics & salons →

Patients and clients book when their own day ends. Evening bookings land straight in Zenoti or your own calendar.

Real estate & property →

Buyers ring after viewings, tenants ring when things break. Both answered, qualified and routed by urgency.

Automotive →

Breakdowns escalated, WOFs and services booked into the workshop diary for the morning.

Answering the call is the easy half. Reaching a person is the other one.

A 2am emergency answered beautifully and then texted to a phone on silent is still a customer waiting. If your after-hours work is shared around a team, the on-call roster is the part that closes it: the agent triages the call, then chases whoever is actually rostered until somebody accepts the job.

It knows who is on tonight.

You keep a roster: who covers which nights, which weekends, which public holidays, and who is the backstop. The agent reads it at the moment the call comes in, so nobody is woken on somebody else's week.

Roster aware

It chases until somebody accepts.

A push notification, then a text, then an actual phone call to the person on duty. No answer, and it moves down the list to the next name. The job is not "sent", it is accepted, and you can see who accepted it and when.

Escalating

It leaves a trail.

Who was called, in what order, how long each had, who took it. Useful the morning after a busy night, and useful the week somebody says they were never told. How the roster works.

$19.95/mo

Price your after-hours cover.

Slide for the number of agents you would run on your number (the plan includes up to 3), pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.

How many agents 1 agents
Integrations 0 selected
Your plan
$199/mo Founding rate · 3 months
$129
/mo
Plan
Broadcast
Minutes
200/mo
At once
3 calls
Numbers
1

Broadcast fits most growing NZ businesses. One number carries up to 3 agents and three callers at once.

Includes 200 minutes a month, then 10c a minute (20c after your first 3 months). Each number includes 50 texts a month, then 9c each.

Want more than 3 agents on one number? Extra agents are $39 a month each.

Start with this plan →

Frequently asked.

The questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.

How does after-hours call answering work with Talkify?
You set your phone to forward to your Talkify agent outside business hours (or whenever you like). From that moment, every evening, weekend and public holiday call is answered from 0.4 seconds in a real NZ voice. The agent answers questions, books jobs and appointments into your calendar, takes proper messages and texts genuine emergencies straight to your mobile. You read the summaries over breakfast.
What does an after-hours answering service cost in NZ?
Traditional NZ answering services usually price after-hours cover as a premium add-on, on top of a retainer plus per-call charges. Talkify does not distinguish: nights, weekends and stat days are included in the flat $129/month at the founding rate for your first 3 months, then $199, with 200 minutes of calls and overage from 10c a minute. A 2am call costs the same as a 2pm one.
Can it tell a real emergency from a routine call?
Yes, because you define what an emergency is in your business: a burst pipe, no power, no heating, a lockout, a patient in pain, a tenant flooding a bathroom. The agent recognises it from the conversation, texts your on-call number within seconds with the caller's details and the gist, or warm-transfers the call live. Routine calls get booked or messaged without waking anyone.
Why not just let after-hours calls go to voicemail?
Because callers do not leave voicemails any more, they ring the next business on Google. Around 85% of callers who reach voicemail never call back. After-hours callers are often the most valuable of the day: they have an urgent problem, or they are finally free to organise the thing they have been putting off. Voicemail converts almost none of them; a live answer converts most.
Does it work weekends and public holidays?
Every hour of every day of the year, including Christmas Day, at no extra charge. The agent answers in the same voice with the same knowledge at all times, and answers every caller at once, so a Saturday morning rush never queues.
Can my team still take calls during the day?
Absolutely. Most customers run conditional forwarding: your team answers when they can, and Talkify catches busy, unanswered and after-hours calls. You can also forward everything, or switch modes from your phone in seconds. There is no hardware and no number change either way.
Which businesses get the most out of after-hours answering?
Trades and property managers (emergencies do not keep office hours), clinics and salons (patients book when their own workday ends), real estate (buyers ring after viewings), and any business running ads that generate evening calls. If your missed-call log has entries after 5pm, that is revenue on the table; our missed call calculator puts a number on it.

Related reading.

AI Receptionist NZ →

The same agent, covering business hours too: the full 24/7 front desk.

Missed call calculator →

Put a dollar figure on the calls currently dying in your voicemail box.

Human vs AI compared →

Why traditional services charge extra for after-hours, and why we do not.

Now shipping · iOS & Android

Carry your control deck in your pocket.

The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.

Download Talkify Mobile on the App Store Get Talkify Mobile on Google Play
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AFTER HOURS · NIGHTS · WEEKENDS · STAT DAYS

Close the shop.
Not the phone.

Hear it yourself · our AI agent, 24/7 · ask it anything 03 242 1262 Sign up, sales & support · we'll set you up 0800 002 967
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Talkify is currently available to businesses in New Zealand & Australia only.

Personal Assistant
Single mobile or landline. Built for one person, not a business.
$89/mo
Shortwave plan

Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 9c each.

● Your data stays in NZ.