Talkify / Industries / Heat Pump & HVAC
HVAC · Season-proof · NZ-built

First cold snap. Every call answered.

Built for heat pump installers and HVAC crews. When the season turns and the phone melts down, Talkify answers every caller at once, quotes your standard installs, books site assessments, and texts you the genuine emergencies.

From
$129/mo
Simultaneous calls
unlimited
Setup fee
$0
Engaged tone
never
Assessment booked
Quinn, mid-install.
Three more booked behind this one.
Winter queue+3 today
Reception Personal Assistant Booking Service Sales Qualification Tradesman Dispatcher Real Estate Inquiry Beauty & Wellness Plumbing Dispatch Retail Professional Services

Season-proof phone cover.

Heat pump demand arrives all at once. Your phone capacity should too. Talkify scales to the rush in winter and quietly books servicing work the rest of the year.

Every call, at once.

Cold snap Monday: fourteen people ring between 7am and 9am. All fourteen get answered, quoted and booked. Nobody hears an engaged tone and rings your competitor.

No-heat emergencies flagged.

Newborn in the house and no heating, a coolroom down at a cafe, an indoor unit dripping onto the carpet. Urgent calls text your mobile in seconds with the address and number.

Install quotes.

High-wall, back-to-back, multi-room: your ballpark pricing quoted on the call, then a site assessment booked to confirm.

Bookings into Fergus & Tradify.

Assessments and servicing land in Fergus, Tradify, JobLogic or your calendar. No double entry.

Servicing reminders.

Annual service due? The agent handles the inbound "can you come clean the filters" calls and fills your shoulder season.

The 7am cold snap test.

First frost of the year for a heat pump installer in Dunedin.

Caller · 7:02amOur heat pump's blowing cold air and we've got a six-week-old. Can someone come today?
TalkifyWith a newborn in the house I'm treating that as urgent. I've texted Quinn your address and number, he'll ring you back shortly. In the meantime check the remote is on the heat setting, the snowflake icon means cooling.
Caller · 7:48amHow much for a heat pump in a three by four bedroom?
TalkifyFor that size a 3.2kW high-wall unit installed back-to-back usually lands between $2,400 and $2,900. Want a free site assessment? I've got Thursday 10am or Friday 2pm.
Caller · 8:15amJust booking the annual service on our two units.
TalkifyEasy done. Next servicing slot is Tuesday week, 9am. I'll book both units and text you the confirmation now.

Price the HVAC agent.

Slide for techs on the road count, pick the integrations you'd connect, and see live what your monthly looks like. No sign-up needed.

Crew size 3 techs on the road
Integrations 0 selected
Your plan
$199/mo Founding rate til 1 Aug
$129
/mo
Plan
Broadcast
Minutes
100/mo
Concurrent
Unlimited
Numbers
3

Broadcast is right for most growing NZ businesses. Unlimited concurrent calls means you'll never miss two callers at once.

Includes 100 minutes a month, then 10c a minute (20c after your first 6 months). The first 20 texts a month are free, then 10c each.

Start with this plan

Frequently asked.

Nine of the questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1183 — it'll either answer or queue a callback from a human.

Can it handle the winter rush when the phone doesn't stop?
That's exactly what it's for. Talkify answers every call simultaneously, there's no queue and no engaged tone. On the first cold snap of the year, when every missed call is a competitor's install, your phone simply stops ringing out.
Can it quote a heat pump install over the phone?
It quotes your standard jobs your way. Load your ballpark pricing (a high-wall 6kW install, a back-to-back install, a service and re-gas) and the agent shares it on the call, then books a free site assessment to firm the number up. Bespoke ducted work gets flagged for your callback.
What counts as urgent for an HVAC business?
You decide, but the defaults cover the classics: no heating with a baby or elderly person in the house, a commercial coolroom down, a server room overheating, water leaking from an indoor unit. Urgent calls trigger an SMS to your mobile within seconds.
Does it book into our job management software?
Yes. Site assessments and service bookings flow into Google Calendar, Outlook, Fergus, Tradify, JobLogic and Calendly. The caller picks a slot on the call and you find out by text.
How much does it cost?
A business agent is $129/month at the founding rate until 1 August 2026, then $199. That includes 100 minutes of calls; extra minutes are 10c each, the first 20 texts a month are free, and there's no setup fee or lock-in. One saved install enquiry covers the year.
Will customers put up with talking to an AI?
Callers put up with voicemail far worse. Talkify sounds natural, has a Kiwi accent option, answers questions about your services and availability, and never makes anyone "press 1". Most callers don't realise, and the ones who do still get their job booked.
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Shortwave plan

Founding rate Sign up before 1 August 2026 and your price is locked in for your first 6 months. Plans include 50 to 100 minutes a month, then 10c a minute. The first 20 texts each month are free, then 10c each.

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9:415G ● ●
Today
128 calls.
Latest · 11:20am Booked · Sarah H. ● Reception · 00:42
Live now · 1 line
Sentiment
Open dashboard
HVAC · SEASON-PROOF

Own the
cold snap.

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