Talkify / Locksmiths / Hawke's Bay
AI receptionist for Locksmiths across Hawke's Bay

Midnight, on a lock-out. Someone still answers.

Locksmith work is almost all urgent and almost none of it is convenient. Somebody is standing outside a Clive house at half past eleven with the keys on the kitchen bench. Talkify answers on the first ring, works out where they are and whether they are safe, and has you texted with the address anywhere in Hawke's Bay within seconds.

Get my locksmith agent · $129 → Hear it take a call · 09 242 0020
From
$129/mo
Answered
24/7
Local number
06
Calls handled in
New Zealand
Clive · booked
On the job across Hawke's Bay.
Phone answered anyway.
Urgent jobsTexted to you
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Three locksmith calls you would have missed across Hawke's Bay.

Hawke's Bay is two cities with a lot of country in between, so a Napier morning and a Hastings afternoon is an ordinary day with twenty minutes of driving stitched into the middle of it. The whole region runs on a season: pruning, thinning, harvest and vintage each bring their own surge of work and their own deadline that will not move. Growers and packhouses ring early and expect an answer, because a job that waits until tomorrow can cost them a block.

The midnight lock-out

A caller is locked out of their Clive flat with a phone on eight percent. The agent gets the address, the type of lock, whether they have any ID at the property and whether they are somewhere safe to wait, then texts you the lot before the battery goes.

Answered

The break-in

A door has been forced overnight and the house cannot be secured. The agent treats it as urgent, asks whether the police have been, what is damaged and whether anyone is still on site, then gets it to your mobile immediately with the address on it.

Answered

The rekey for a business

A Hawke's Bay business has had a staff member leave and wants the locks changed before Monday. The agent takes the number of doors, the lock types and whether they want them keyed alike, then books it in without you leaving a job to talk about it.

Answered

What it asks, what it texts you.

The agent takes the whole call rather than a message. Anything on the urgent list reaches your mobile as a text within seconds, with the address and the number, and the caller gets their own text confirming somebody is on it.

What it asks every caller.

Your questions, in your order. Anything you would ask standing in the doorway with a notebook.

  • The address, and whether the caller is somewhere safe
  • What kind of lock and door it is
  • Whether they can show they live or work there
  • Whether anything has been damaged or forced
  • Home, rental or commercial premises
  • The best mobile, and how long they can wait

What reaches your mobile at once.

You set the list. These are the defaults for locksmiths, and every one of them texts you rather than waiting in a summary.

  • A lock-out late at night, in the cold, or with a child in the car
  • A break-in or a forced door
  • A commercial premises that cannot be secured
  • Anyone locked in, rather than out

The job written straight into Google Calendar.

On the tools the diary is not a calendar app, it is the job system. Talkify writes the enquiry, the site address and what the caller actually said into the one you run across Hawke's Bay, so nobody types the same job in twice. Where a connector is marked early access it is built and tested, and set up with you rather than left for you to wire up.

01 Google Calendar Non-urgent work such as a rekey or a hardware change lands in the real diary at the next free slot, with the address and the job in the entry. → 02 ServiceM8 Matches the caller to your client list, offers times worked out from your real dispatch board, and lodges the job with the site address on it. You keep your existing number: nothing is diverted onto a phone service of ours. early access→ 03 Xero Account customers recognised from your Xero contacts, invoice questions answered on the call, and overdue accounts rung rather than posted. →

Running something else across Hawke's Bay? Tell us what you use and we will quote the integration work. See every integration →

No job software yet? You still get the diary and the customer list.

Plenty of good locksmiths run the week off a notebook and a phone. Nothing here asks you to open an account somewhere else first.

01 A diary we keep A calendar of your own, one column per person, that the agent checks before it offers a time and books straight into. Included with an agent rather than charged for, and if you connect Google or Outlook later the diary carries on beside it. Team Calendar→
02 An address book that fills itself Every caller is filed with their number, what they rang about and the calls before it. A returning customer is greeted by name, and you can read the history of anyone who has ever rung you without keeping a spreadsheet. Every caller
03 Leads you can actually work A quote enquiry that did not book is not lost. It lands as a lead with the name, the number, the address and what they wanted, ready to ring back or hand to whoever prices the work. Nothing dropped

Hawke's Bay, and the 06 number you already have.

Hawke's Bay is one of New Zealand's biggest apple, grape and vegetable growing regions, so its working year is set by the orchard and vineyard calendar as much as by the building cycle.

Your patch.

From Napier and Ahuriri to Hastings and Havelock North, and out through Central Hawke's Bay. You set the area you actually drive to, and anything outside it is turned down politely rather than booked and cancelled.

Hawke's Bay

Keep the number on the van.

Your 06 landline or mobile stays exactly as it is. Forward it to the agent when you are busy, after hours, or always, and switch it back from your phone whenever you like.

Forwarding

Or take a local line.

We can provision a local 06 number for the agent and sell you the line itself, so the agent has a number of its own without you running two providers.

06 number

Everyone answers the phone. The difference is underneath.

There are a lot of AI receptionists now and they all sound much the same on a demo call. These are the six things that are hard to hear in five minutes and matter by month three, and each one is something you can check rather than something we can claim.

Nobody in the middle.

We sell the line as well as the thing that answers it. Numbers sit on our own carrier account, the routing is ours to change, and it is one supplier and one bill. Most AI answering is a layer of software on a phone account somebody else sold you, which is invisible on a good day and the whole game at three in the morning.

One supplier

Answered here. Held here.

Talkify is built in Christchurch, and your call recordings, transcripts and call notes stay in New Zealand data centres, in line with the Privacy Act. Those recordings are your customers talking, which makes where they live your problem rather than your supplier's.

New Zealand

Not eighteen months old.

Talkify has answered business calls since 2024, out of a Christchurch software studio over twelve years old that was doing voice and telephony work before Talkify had a name. Most of this market arrived in the last year and a half. That is not a criticism, but it is worth knowing when you are handing over your phone.

Since 2024

Every connector is one we wrote.

Nothing gets named on this website until the connector behind it exists and we can show it to you, which is why our list is shorter than some and why every name on it is real. Anything we have not built yet, you or your developer can, over a documented API with webhooks and Zapier.

Written by us

It rings out, not just in.

The same account and the same number also chase the quotes you sent, confirm next week's jobs, ring the overdue invoices straight out of your Xero, run phone surveys, work an on-call roster until somebody actually accepts, staff a front counter and answer the chat window on your website.

Same account

Voices from here, and a phone to ring.

Real New Zealand voices that say the street and suburb names properly, so a caller is not spelling their own address at a machine. Support is a phone number in your own timezone answered by the people who built the thing, and the apps for iPhone and Android are on every plan.

iOS + Android

Two more are further up this page rather than repeated here: if you run Fergus you can sign in with it and skip the setting up altogether, and if you run no software at all you still get the diary and the address book. Weighing us against somebody else? We list every provider selling into New Zealand on the alternatives page, including where each of them is the better pick, and there is a row by row of us against Easy AI Agents on the head to head.

Price the locksmith agent.

Slide for the number of agents you would run on your number (the plan includes up to 3), pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.

How many agents 1 agents
Integrations 0 selected
Your plan
$199/mo Founding rate · 3 months
$129
/mo
Plan
Broadcast
Minutes
200/mo
At once
3 calls
Numbers
1

Broadcast fits most growing NZ businesses. One number carries up to 3 agents and three callers at once.

Includes 200 minutes a month, then 10c a minute (20c after your first 3 months). Each number includes 50 texts a month, then 9c each.

Want more than 3 agents on one number? Extra agents are $39 a month each.

Start with this plan →

Frequently asked.

What locksmiths across Hawke's Bay ask us first. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.

Does it answer at two in the morning?
Every night, at the same speed as two in the afternoon, and with nobody putting the caller on hold first. Lock-outs and break-ins reach your mobile by text within seconds with the address on them, so you are dressed and moving while the caller is still on the line.
Will it check the caller is entitled to get in?
It asks the questions you would ask before you drive: whether they can show they live or work there, what identification is inside, and who else is on the tenancy or the lease. It never authorises anything itself, it just makes sure you know before you turn up.
Can one number cover both Napier and Hastings?
Yes. One 06 line answers the whole bay, because your existing landline or mobile forwards to the agent no matter which side of the region the caller is on. We can also provision a local 06 number for the agent and sell you the line, and the call recordings and transcripts stay in New Zealand data centres.
How fast can a locksmith across Hawke's Bay be live?
Same day. You forward your existing number, mobile or landline, to your Talkify agent, tell it about your business in the dashboard, and it starts answering. There is no hardware, no porting and no setup fee, and you can switch forwarding off again from your phone.
What does it cost?
Business agents are $129/month at the founding rate for your first 3 months, then $199, including 200 minutes of calls, with extra minutes at 10c. No setup fee, no lock-in. Compare that with a single missed job and it tends to pay for itself in the first week.
Now shipping · iOS & Android

Carry your control deck in your pocket.

The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.

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Latest · 11:20am Booked · Sarah H. ● Reception · 00:42
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LOCKSMITHS · HAWKE'S BAY

Hawke's Bay keeps ringing.
Let it be answered.

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Talkify is currently available to businesses in New Zealand & Australia only.

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Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 9c each.

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