If you are weighing up AlwaysAnswer, you should know exactly what they do before you decide, so here it is straight. A New Zealand AI receptionist promising every call answered, leads captured and appointments booked, with a stated go-live inside 48 hours.
Talkify is the bigger machine sitting behind the same job: built in Christchurch by a studio twelve years deep in phone systems and integrations, running on a New Zealand line we sell you ourselves, connected to the software you already use, with your call recordings held in this country. Reception is one of nine things it does.
A business that wants to be live quickly and likes a clearly stated turnaround. A supplier who commits to 48 hours in public is making a promise you can hold them to, and they publish a New Zealand phone number you can ring to hold them to it, which is more than several providers in this market do.
We would rather you bought the right thing than bought from us. If the paragraph above describes your situation, go and talk to them.
Not gotchas, and not accusations. These are the three things about this kind of product that cost people money when they find out late. Ask us the same sort of questions.
The plan prices. Their pricing cards carry tier names but no figures, with a single from-price in the page header, so ask what each tier actually costs before you get attached to one.
The setup fee. They state that every plan includes a one-time setup fee and link to an FAQ, and the amount is not stated there either, so get the number in writing.
Included minutes and the rate past them, neither of which is published, so a busy month cannot be modelled before you sign.
Fast setup is worth something, and we would not argue otherwise: a Talkify agent can be answering the same day, with no setup fee to negotiate first. Compare the two on what the first invoice actually says once setup is added in.
We hold a direct commercial relationship with the New Zealand carrier our numbers ride on, so numbers are provisioned on our own account and the routing is ours to change. It also means we sell you the line: a real New Zealand business phone service, hosted here, with local numbers, seats for your team, published per-minute rates and the agent already sitting on it. One number, one bill, nobody to blame in the middle. Most AI receptionists are a layer of software sitting on top of a phone account somebody else sold you, which is invisible on a good day and is the whole game on a bad one. When something breaks at three in the morning, that is the difference between us fixing it and us logging a ticket with whoever can.
Every system we name has a connector we wrote and can point you at in code. Calendars, CRMs, accounting, job management, gym and workshop and salon software, plus a documented REST API, webhooks and Zapier for whatever we have not built yet. We keep a hard internal rule that nothing gets named on this website until the connector behind it exists, which is why our integration list is shorter than some and why every name on it is real.
Support is 0800 002 967, in New Zealand, in your timezone. You are not going through a chat widget to reach a partner agency, and you are not waiting overnight for a reply from a different hemisphere. The people who answer are the people who wrote the thing, which is the practical advantage of buying from a studio rather than a sales funnel.
Cost is deliberately not on this page. It lives on the comparison table, with a checked date against it, so there is one place to keep honest instead of twelve. See the rest of the market on alternatives.
Nine of the questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.
To start building your agent, complete the form, or ask our agent to get you started. No card needed for the demo.