If you are weighing up AnswR, you should know exactly what they do before you decide, so here it is straight. An Auckland AI receptionist service offering pay-as-you-go and monthly plans, with setup included on every tier.
Talkify is the bigger machine sitting behind the same job: built in Christchurch by a studio twelve years deep in phone systems and integrations, running on a New Zealand line we sell you ourselves, connected to the software you already use, with your call recordings held in this country. Reception is one of nine things it does.
A business with genuinely unpredictable call volume that would rather pay by the minute than commit to a monthly plan. Their pay-as-you-go option is simple to understand and there is no monthly cost to carry through a quiet month.
We would rather you bought the right thing than bought from us. If the paragraph above describes your situation, go and talk to them.
Not gotchas, and not accusations. These are the three things about this kind of product that cost people money when they find out late. Ask us the same sort of questions.
Which currency you are actually being billed in. Their pricing page states that all prices are in Australian dollars, and that GST is included for Australian customers. Worth confirming what that means for a New Zealand company wanting a GST invoice it can claim, and who carries the exchange rate.
Where the call recordings live. They publish that they are New Zealand owned and operated and compliant with the Privacy Act 2020, which are claims about ownership and law rather than about which country the audio sits in. Ask for the country in writing.
How you reach a human when something is wrong. We could not find a phone number published anywhere on their site, which is a fair thing to ask about from a company selling phone answering.
Their per-minute rates and included minutes are published on every tier, which puts them ahead of half this market on transparency, and pay-as-you-go genuinely suits unpredictable volume. Where we would argue for us is the New Zealand specifics: pricing in New Zealand dollars with a GST invoice your accountant can code, call data held in New Zealand and stated in writing, and a support number you can actually ring.
We hold a direct commercial relationship with the New Zealand carrier our numbers ride on, so numbers are provisioned on our own account and the routing is ours to change. It also means we sell you the line: a real New Zealand business phone service, hosted here, with local numbers, seats for your team, published per-minute rates and the agent already sitting on it. One number, one bill, nobody to blame in the middle. Most AI receptionists are a layer of software sitting on top of a phone account somebody else sold you, which is invisible on a good day and is the whole game on a bad one. When something breaks at three in the morning, that is the difference between us fixing it and us logging a ticket with whoever can.
Every system we name has a connector we wrote and can point you at in code. Calendars, CRMs, accounting, job management, gym and workshop and salon software, plus a documented REST API, webhooks and Zapier for whatever we have not built yet. We keep a hard internal rule that nothing gets named on this website until the connector behind it exists, which is why our integration list is shorter than some and why every name on it is real.
Support is 0800 002 967, in New Zealand, in your timezone. You are not going through a chat widget to reach a partner agency, and you are not waiting overnight for a reply from a different hemisphere. The people who answer are the people who wrote the thing, which is the practical advantage of buying from a studio rather than a sales funnel.
Cost is deliberately not on this page. It lives on the comparison table, with a checked date against it, so there is one place to keep honest instead of twelve. See the rest of the market on alternatives.
Nine of the questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.
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