If you are weighing up JuicyCRM, you should know exactly what they do before you decide, so here it is straight. A full New Zealand CRM and marketing platform, from Lower Hutt, with an AI receptionist as one feature among a phone system, chatbots, email, SMS, landing pages, booking and review management.
Talkify is the bigger machine sitting behind the same job: built in Christchurch by a studio twelve years deep in phone systems and integrations, running on a New Zealand line we sell you ourselves, connected to the software you already use, with your call recordings held in this country. Reception is one of nine things it does.
A business that wants to replace several tools at once and would rather have its CRM, marketing, booking and phone answering under one login and one invoice. If you are currently paying for a CRM, an email tool and a booking system separately, the arithmetic can land in their favour quickly, and consolidating is a genuinely good reason to buy.
We would rather you bought the right thing than bought from us. If the paragraph above describes your situation, go and talk to them.
Not gotchas, and not accusations. These are the three things about this kind of product that cost people money when they find out late. Ask us the same sort of questions.
What the AI receptionist itself costs and includes, since the feature page carries no pricing at all and the platform tiers are priced as a whole.
Included call minutes and the rate past them, which are not published as call rates, so a busy month cannot be modelled from the pricing page.
Whether you actually want the rest of the platform. Paying for a CRM you will not use in order to get phone answering is an expensive way to answer the phone.
This is a different shape of purchase rather than a competing one. They are selling you a platform to run your business on, with answering included. We are selling you the phone problem solved properly, and we integrate with the CRM you already chose rather than asking you to move to ours. If you are happy with your current systems, that is the cheaper path.
We hold a direct commercial relationship with the New Zealand carrier our numbers ride on, so numbers are provisioned on our own account and the routing is ours to change. It also means we sell you the line: a real New Zealand business phone service, hosted here, with local numbers, seats for your team, published per-minute rates and the agent already sitting on it. One number, one bill, nobody to blame in the middle. Most AI receptionists are a layer of software sitting on top of a phone account somebody else sold you, which is invisible on a good day and is the whole game on a bad one. When something breaks at three in the morning, that is the difference between us fixing it and us logging a ticket with whoever can.
Every system we name has a connector we wrote and can point you at in code. Calendars, CRMs, accounting, job management, gym and workshop and salon software, plus a documented REST API, webhooks and Zapier for whatever we have not built yet. We keep a hard internal rule that nothing gets named on this website until the connector behind it exists, which is why our integration list is shorter than some and why every name on it is real.
Support is 0800 002 967, in New Zealand, in your timezone. You are not going through a chat widget to reach a partner agency, and you are not waiting overnight for a reply from a different hemisphere. The people who answer are the people who wrote the thing, which is the practical advantage of buying from a studio rather than a sales funnel.
Cost is deliberately not on this page. It lives on the comparison table, with a checked date against it, so there is one place to keep honest instead of twelve. See the rest of the market on alternatives.
Nine of the questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.
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