If you are weighing up Waboom, you should know exactly what they do before you decide, so here it is straight. An AI virtual receptionist covering New Zealand and Australia, sold per minute with monthly plans above it, and advertising a native Kiwi accent.
Talkify is the bigger machine sitting behind the same job: built in Christchurch by a studio twelve years deep in phone systems and integrations, running on a New Zealand line we sell you ourselves, connected to the software you already use, with your call recordings held in this country. Reception is one of nine things it does.
A business that wants pay-as-you-go with no commitment, and one of the few here that advertises a New Zealand accent explicitly rather than leaving you to guess. They are also a working agency with dated case studies and named clients rather than a landing page, and they publish a quantified track record, which almost nobody in this market does.
We would rather you bought the right thing than bought from us. If the paragraph above describes your situation, go and talk to them.
Not gotchas, and not accusations. These are the three things about this kind of product that cost people money when they find out late. Ask us the same sort of questions.
The monthly platform fee, which applies on every tier on top of the minutes and is not part of the advertised per-minute rate.
What your real monthly volume costs once that fee is added in, which is the arithmetic our cost table does for you.
Where call data is stored. The nearest thing we could find published points at an Australian option for buyers with data restrictions, and in-region is not the same claim as in New Zealand.
Per minute plus a fixed platform fee is a pricing shape that rewards a quiet month and punishes a busy one, which is the opposite of what most trades want. Work out where your own volume lands before choosing, and use the cost table rather than the headline rate.
We hold a direct commercial relationship with the New Zealand carrier our numbers ride on, so numbers are provisioned on our own account and the routing is ours to change. It also means we sell you the line: a real New Zealand business phone service, hosted here, with local numbers, seats for your team, published per-minute rates and the agent already sitting on it. One number, one bill, nobody to blame in the middle. Most AI receptionists are a layer of software sitting on top of a phone account somebody else sold you, which is invisible on a good day and is the whole game on a bad one. When something breaks at three in the morning, that is the difference between us fixing it and us logging a ticket with whoever can.
Every system we name has a connector we wrote and can point you at in code. Calendars, CRMs, accounting, job management, gym and workshop and salon software, plus a documented REST API, webhooks and Zapier for whatever we have not built yet. We keep a hard internal rule that nothing gets named on this website until the connector behind it exists, which is why our integration list is shorter than some and why every name on it is real.
Support is 0800 002 967, in New Zealand, in your timezone. You are not going through a chat widget to reach a partner agency, and you are not waiting overnight for a reply from a different hemisphere. The people who answer are the people who wrote the thing, which is the practical advantage of buying from a studio rather than a sales funnel.
Cost is deliberately not on this page. It lives on the comparison table, with a checked date against it, so there is one place to keep honest instead of twelve. See the rest of the market on alternatives.
Nine of the questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.
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