You have seen website chat before, and most of it is rubbish. A little box pops up, you type a question, and it turns out to be a form that just emails the business and makes you wait until tomorrow. That is not chat. That is a contact form wearing a costume.
The chat on your Talkify site is a different thing entirely. That friendly orb in the corner is the same AI agent that answers your phone, just living on your website instead.
Meet the orb
The orb is your chat agent. People click it and start talking, by typing or by voice, and it answers straight away in plain language. No menus, no waiting, no "we will get back to you".
The same brain as your phone agent
This is the part that matters. Your website chat is not a separate, dumber tool. It shares the exact same knowledge as your Talkify phone agent. It knows your prices, your hours, your services, your booking rules and your common questions, because it is the same agent.
So a customer gets the same answer whether they ring you or click the orb. Update the agent once and both change together.
One agent, on the phone and on your website. Every way your customers want to reach you, answered the same way.
It does the job, it does not just chat
Because it is a real agent, it does real work:
- Answers questions about your business instantly
- Takes bookings straight into your diary
- Captures the lead with name and contact details
- Talks out loud if the customer would rather speak than type
- Works every hour of every day, even when you are closed
Type or talk, the customer chooses
Some people want to type a quick question. Others would rather just talk. The orb does both. Click it, and the customer can have a natural voice conversation right there on your website, or type if they prefer. Same agent, same answers, their choice.
What that looks like
| What the customer wants | Your phone agent | The website chat orb |
|---|---|---|
| A quick question | Calls and asks | Types and gets an instant answer |
| To book a job | Books on the call | Books in the chat |
| To talk it through | Natural voice call | Natural voice chat on your site |
| Out of hours | Still answered | Still answered |
Turn your website into a real front door
Your website already gets visitors. Right now most of them read a bit, find nothing quickly, and leave. The orb turns that quiet browsing into booked work, in their own words, on their own terms.
See the website chat, pricing, hear the agent live, or set up your own.
Stop reading. Talk to it.
Call our Talkify Airline demo line or get a free demo agent on your own NZ number. No card needed.