A pour does not pause because a phone rings, and there is no calling anybody back in the middle of finishing a New Lynn slab. Talkify answers everything while you are on the float, takes the area, the finish and the access, and books the site look. Across Auckland the enquiry is in your diary before the concrete has gone off.
An Auckland day is a job in Albany at eight and a job in Botany at four, with the Harbour Bridge and the Southern Motorway in between. The hours lost to that drive are the hours the phone rings hardest, and a caller who reaches voicemail at 7:45am has usually rung someone else by nine. The city is stretched over more than a hundred kilometres of coastline, so travel time between quotes is the biggest cost in the day and every call has to earn its drive.
A New Lynn homeowner wants the old driveway out and a new exposed aggregate one in. The agent takes the rough dimensions, the finish they want, whether the old one has to be broken out and carted, and whether a truck can get in, then books the look.
AnsweredA builder needs a slab poured the week the boxing is done, and the weather is anybody's guess. The agent takes the site, the area, the mix and the date, notes plainly that it moves with the forecast, and puts a provisional day in your diary with a note to confirm.
AnsweredSmall work that pays well when it fits the week. The agent takes the size, the age and whether it has become a trip hazard, then books it into the gaps between the big pours around Auckland rather than letting it ring out.
AnsweredThe agent takes the whole call rather than a message. Anything on the urgent list reaches your mobile as a text within seconds, with the address and the number, and the caller gets their own text confirming somebody is on it.
Your questions, in your order. Anything you would ask standing in the doorway with a notebook.
You set the list. These are the defaults for concreters, and every one of them texts you rather than waiting in a summary.
On the tools the diary is not a calendar app, it is the job system. Talkify writes the enquiry, the site address and what the caller actually said into the one you run in Auckland, so nobody types the same job in twice. Where a connector is marked early access it is built and tested, and set up with you rather than left for you to wire up.
Running something else in Auckland? Tell us what you use and we will quote the integration work. See every integration →
Press the button, approve Talkify at Fergus, set a password. Talkify builds the whole account out of what Fergus already knows: your company, your team, your line already pointed at the right town, your customer list copying in behind you and Fergus already connected. It drops you on the agent builder with a reception agent half made, rather than on an empty screen.
Plenty of good concreters run the week off a notebook and a phone. Nothing here asks you to open an account somewhere else first.
Auckland is roughly a third of the country's economy and a third of its people, which also makes it the easiest place in New Zealand to lose a caller to the next search result.
From Albany to Papakura, Henderson to Howick. You set the area you actually drive to, and anything outside it is turned down politely rather than booked and cancelled.
AucklandYour 09 landline or mobile stays exactly as it is. Forward it to the agent when you are busy, after hours, or always, and switch it back from your phone whenever you like.
ForwardingWe can provision a local 09 number for the agent and sell you the line itself, so the agent has a number of its own without you running two providers.
09 numberThere are a lot of AI receptionists now and they all sound much the same on a demo call. These are the six things that are hard to hear in five minutes and matter by month three, and each one is something you can check rather than something we can claim.
We sell the line as well as the thing that answers it. Numbers sit on our own carrier account, the routing is ours to change, and it is one supplier and one bill. Most AI answering is a layer of software on a phone account somebody else sold you, which is invisible on a good day and the whole game at three in the morning.
One supplierTalkify is built in Christchurch, and your call recordings, transcripts and call notes stay in New Zealand data centres, in line with the Privacy Act. Those recordings are your customers talking, which makes where they live your problem rather than your supplier's.
New ZealandTalkify has answered business calls since 2024, out of a Christchurch software studio over twelve years old that was doing voice and telephony work before Talkify had a name. Most of this market arrived in the last year and a half. That is not a criticism, but it is worth knowing when you are handing over your phone.
Since 2024Nothing gets named on this website until the connector behind it exists and we can show it to you, which is why our list is shorter than some and why every name on it is real. Anything we have not built yet, you or your developer can, over a documented API with webhooks and Zapier.
Written by usThe same account and the same number also chase the quotes you sent, confirm next week's jobs, ring the overdue invoices straight out of your Xero, run phone surveys, work an on-call roster until somebody actually accepts, staff a front counter and answer the chat window on your website.
Same accountReal New Zealand voices that say the street and suburb names properly, so a caller is not spelling their own address at a machine. Support is a phone number in your own timezone answered by the people who built the thing, and the apps for iPhone and Android are on every plan.
iOS + AndroidTwo more are further up this page rather than repeated here: if you run Fergus you can sign in with it and skip the setting up altogether, and if you run no software at all you still get the diary and the address book. Weighing us against somebody else? We list every provider selling into New Zealand on the alternatives page, including where each of them is the better pick, and there is a row by row of us against Easy AI Agents on the head to head.
Slide for the number of agents you would run on your number (the plan includes up to 3), pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.
Broadcast fits most growing NZ businesses. One number carries up to 3 agents and three callers at once.
Includes 200 minutes a month, then 10c a minute (20c after your first 3 months). Each number includes 50 texts a month, then 9c each.
Want more than 3 agents on one number? Extra agents are $39 a month each.
Start with this plan →What concreters in Auckland ask us first. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.
The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.