Talkify / Integrations / CarJam
Integration · CarJam vehicle lookups

Give it the rego. It already knows the car.

Customers know their plate. Ask them for the engine size and you get a long pause. Talkify answers your workshop phone and does a CarJam rego lookup on the call: the moment the caller reads out their plate, the agent knows the year, make, model and colour, and when the WOF and the rego run out. It confirms the car in a few words and gets on with the booking.

The CarJam logo. Talkify looks up the caller's registration on CarJam during the call.
Claim a free setup → See how it works
Connection
Nothing to set up
Looks up
Plate or VIN
Knows
Car, WOF and rego
Charged
Per lookup

The owner stays yours. Choose basic plus current owner and the registered owner goes on your call record. The agent never tells a caller who owns a car.

Every plate the agent looked up, against the call it came in on.

What the agent knows once it has the plate.

Read off the New Zealand motor vehicle register through CarJam, while the caller is still on the line.

The car, without asking

Year, make, model and submodel, colour, body, fuel, engine size and seats. The agent confirms it in a few words ("the silver Corolla?") rather than quizzing somebody about a car they only drive.

When the WOF runs out

The WOF expiry, or the COF for a heavy vehicle. If it has run out or is due within a month, the agent mentions it once and offers to book it while the customer is on the phone.

Whether the rego is paid

When the licence expires, and whether it already has. Useful on a call about a car that has sat in a garage for a winter.

The vehicle on the booking

Make, model and year filled in from the register for MechanicDesk, Workshop Software or your diary, with the plate the caller confirmed, so nobody retypes it or fixes a misheard model.

Owner, kept for you

With basic plus current owner, the registered owner goes on your call record, and the agent quietly learns whether the caller's name matches. It never says who owns a car.

The flags reach you, not the caller

A vehicle reported stolen or imported damaged is noted on your call record for you to decide about. The agent never reads out a VIN or an engine number, and never makes an accusation.

From the plate read out to the car on the booking.

Six things happen in the time it used to take the customer to find their rego label.

01

It answers

First ring, your workshop's name, a local voice. Five people can ring at once and all five are answered, with no menu and no hold music.

02

It asks for the rego

As soon as the call is about a vehicle. Then it reads the plate back one character at a time, so a B is never booked as a D.

03

It looks it up

On CarJam, during the call. If nothing is registered under that plate, it checks the characters with the caller once more rather than guessing.

04

It confirms the car

"That's the red 2008 Demio?" One line, and the caller hears that you know their car. If they say no, it reads the plate back again.

05

It spots the WOF

A WOF that ran out last month, or rego that has lapsed, is mentioned once and offered. Dates are read as the register has them, never worked out.

06

It books, with the car on it

Into MechanicDesk, Workshop Software or your diary, with the make, model and year already filled in. You get the whole call as a text and an email within seconds.

A sample call, with a lookup in it.

A customer ringing about a noise, who has not looked at their WOF sticker in a while.

AgentStation Road Automotive, how can I help?

CallerHi, my car's making a grinding noise when I brake. Can you have a look this week?

AgentWe can. What's the registration?

CallerF Q A 5 5 1.

AgentF. Q. A. 5. 5. 1. Thanks, that's the red 2008 Mazda Demio?

CallerThat's the one.

AgentWhile it's in, the WOF ran out on the third of October. Would you like that done at the same time as the brakes?

CallerOh, I had no idea. Yes, please.

AgentNo problem. What day suits you to drop it off?

The vehicle, the grinding noise in the caller's words and the WOF go on the booking. The workshop gets the call summary within seconds.

Who it is for, and why the phone matters.

Anyone whose customers ring about a vehicle, and whose hands are busy with one when they do.

Mechanical workshops.

Services, WOFs, brakes and the noise nobody can describe. The car is known before the first question. AI reception for automotive.

Services · WOFs · repairs

Tyre shops and auto electricians.

The right car on the job before anyone walks out to the yard, and a WOF that is due offered on the same call. With MechanicDesk.

Tyres · batteries · diagnostics

Panel beaters and detailers.

Quotes and bookings for a car the agent has already identified, colour included, so nobody books the wrong vehicle in. With Workshop Software.

Quotes · bookings

The rego is the one thing every caller knows.

Everything else about their car, they are guessing at.

"It's a Toyota, a silver one" is not a job card.

Ask for the model and you get a guess, ask for the year and you get a range. A booking built on that sends somebody out to the yard to check before a single part is ordered. The plate is exact, and the register knows the rest.

A lapsed WOF is a booking waiting to happen.

Plenty of drivers have no idea their warrant has run out until somebody tells them. Mentioned once, on a call they made anyway, it turns one job into two. Work out what your missed calls are worth on the missed call calculator.

The Talkify difference

Built here.
Not badged here.

Most AI answering services sold in New Zealand are overseas platforms with a local logo. Talkify runs on our own local SIP network, keeps data in New Zealand and Australian data centres, and answers in voices your callers actually recognise. That changes how every call sounds, and where every recording lives.

Ask a person Talk to us

Tell us which system you run and how your calls come in. A real person at Talkify replies, and we set the connection up with you.

Talk to us →

Flat NZD pricing, published on the site. No setup fee. No lock-in. Built in Ōtautahi Christchurch and operated by Talkify Limited.

  1. 01

    Calls never leave the neighbourhood.

    We run our own local SIP carrier network, so your calls connect close to home. Less lag, no talking over each other, and the clear, close sound of a local call.

    Local SIP · pickup from 0.4s
  2. 02

    Voices from here, for callers from here.

    A full range of Kiwi and Aussie voices, not an American accent doing its best. Callers relax when the voice sounds like them, and relaxed callers book.

    EN-NZ · EN-AU · 32 voices
  3. 03

    A local number in every region.

    Regional phone numbers across New Zealand and Australia, so a Christchurch caller rings 03 and an Auckland caller rings 09. Local numbers get answered; unknown ones get screened.

    NZ & AU regional DDIs
  4. 04

    Your data stays on this side of the world.

    For data sovereignty, everything is stored in New Zealand and Australian data centres: recordings, transcripts and customer details held close to home under local privacy law.

    NZ + AU data centres · AES-256
  5. 05

    Agents that make the call, too.

    Full outbound service, not just answering. Your agents confirm bookings, chase missing details and run marketing call campaigns, with every conversation transcribed.

    Confirmations · Campaigns
  6. 06

    Campaigns that actually get answered.

    Load a contact list and the agent rings through it, asks your questions, and hands back transcripts with the answers extracted and analysed. Offers, follow-ups or a straight survey, at a scale no clipboard reaches.

    AI phone campaigns
  7. 07

    Call centre scale without the call centre.

    One agent or a whole fleet answering unlimited simultaneous calls. Overflow, after-hours or the entire front line, with warm transfer to a human whenever it matters.

    ∞ concurrent lines
  8. 08

    Plugged into the tools you already run.

    Calendars, CRMs like HubSpot and GoHighLevel, gym platforms, WhatsApp and SMS, plus Zapier and a full REST API when you want to wire up something custom.

    CRM · Calendar · Zapier · API
  9. 09

    We set it up. Personally.

    No DIY prompt wrangling. We build your agent around your business, brief it on your services and pricing, tune it with you, and keep tuning after you're live.

    Done-for-you setup
  10. 10

    Every call in your pocket.

    Native apps for iPhone and Android push you each call summary the moment it ends: who rang, what they wanted, what the agent did about it.

    iOS · Android
  11. 11

    Reporting that reads the room.

    Full transcripts, sentiment, outcomes and intent on every call, rolled into dashboards that show what your callers actually want, not just how many rang.

    Transcripts · Sentiment · Intent

Frequently asked.

The questions we hear most. If yours isn't here, talk to us and a person will answer it.

What is a CarJam lookup on a phone call?
When a caller gives their registration, the Talkify agent reads it back to them, looks it up on CarJam and from then on knows the car: the year, make, model, colour, body, fuel and engine size, and when the WOF and the rego run out. So instead of asking a customer to remember whether it is the 1.5 or the 1.8, it says "that's the silver 2015 Corolla?" and gets on with the booking.
How does it connect?
There is nothing to connect. Lookups run on Talkify's own CarJam account, so you do not need a CarJam login, an API key or a developer. You add the CarJam card to your agent, choose basic car info or basic plus current owner, and save.
What does it cost?
Basic car info is 25c plus GST a lookup and basic plus current owner is 50c plus GST, on your normal Talkify bill alongside your agent. You are only charged when a lookup finds a vehicle. The same plate looked up again on the same call, or again for you within a day, is free, and so is a plate with nothing registered under it. Talkify agents themselves are $129/month at the founding rate for your first 3 months, then $199, with no setup fee and no lock-in.
Will the agent tell a caller who owns a car?
No, never. With the owner level on, the registered owner goes on your own call record, for you. The agent only learns whether the name the caller gave matches the owner, uses that quietly, and never says who the owner is or whether the name matched. Owner details come off the motor vehicle register under strict rules, and CarJam only releases them where it is authorised to; when it does not, the lookup is charged at the basic price.
Does it work with MechanicDesk or Workshop Software?
Yes, and that is where it earns its keep. The agent fills in the make, model and year from the lookup instead of asking for them, so the booking request that lands in MechanicDesk or Workshop Software carries the car exactly as the register has it, with the rego the caller confirmed. It works just as well with no workshop system at all, booking into Google Calendar or Outlook or taking a message.
Do I have to change my number?
No. Talkify works by call forwarding from the number your customers already ring. You choose when it picks up: always, only when you are busy, only when nobody answers within a few rings, or only after hours. Nothing is ported and no hardware is installed.
Does it work for Australian plates?
No. CarJam reads the New Zealand motor vehicle register, so this is for New Zealand plates only. Australian workshops still get the rest of the agent, the rego taken down carefully and read back, and the booking.
Where does my call data live?
Calls are handled in New Zealand and Australian data centres, and nowhere else, recordings and transcripts included. Every lookup is kept against the call it was made on, with owner details encrypted, and lookups are deleted after 90 days.

Have a look around.

For automotive →

How the agent handles a workshop day, from the eight thirty rush to the after-hours breakdown.

MechanicDesk →

Booking requests lodged in your MechanicDesk diary, with your own job types and open days.

Workshop Software →

Days that can genuinely take the job, read from your diary, and the request sent in.

The booking agent →

What taking appointments on the phone looks like all day, changes of mind included.

After hours →

The calls that arrive once the roller door is down and everyone has gone home.

Every integration →

Everything Talkify connects to, and what your agent can do once it is connected.

TALKIFY FOR CARJAM · AOTEAROA NEW ZEALAND · 2026

They know the plate.
Your agent knows the car.

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