Talkify / Alternatives / H3llo / Head to head
AI receptionist, telco · Read off their own pages · Checked September 2026

Why Talkify over H3llo.

One bill for the lot, or the one that books the diary.

This is the closest thing to a straight comparison in this file, because we sell the same thing to the same person, and they are good at it. Two honest differences. The first is what happens to the diary: we book the visit into the Fergus diary during the call, and their page describes creating the job ready for somebody to schedule. The second is the job itself rather than the phone call: after the call our agent asks the caller for photos of the work and files them onto the job in Fergus, so whoever picks it up can see it before they load the van. On price, both of us publish a from-price and ours is the lower of the two; the figures live on /compare, with a date on them, rather than here. And if you run Fergus in Australia as well as New Zealand, everything they publish is New Zealand only.

Hear Talkify · 03 242 1262 What H3llo sells →

What each of us publishes.

Not what we think they do, and not what a salesperson said on a call. Their column is what H3llo states on their own website, read in September 2026. Where they do not publish something, the row says so instead of guessing, because "not published" is a fact about the website and everything else would be a guess about the company.

What to look atH3lloTalkify
Logging the job in Fergus The agent creates the job in Fergus with the address, description and urgency. The same, and the enquiry is written with the site address against the Fergus contact it matched.
Booking the visit Their page describes the job being created ready for scheduling. Ask whether the diary itself is booked. The visit goes into the Fergus diary while the caller is still on the line, against real availability.
Photos of the job Not published. After the call the agent asks the caller for photos and files them onto the job in Fergus.
Recognising the caller The agent checks Fergus for existing contacts and greets returning customers by name. The same: the caller ID is matched against your Fergus contacts before the agent speaks.
Quotes Quote and site visit details are captured on the call. A quote request is raised in Fergus for your team to price.
Australia Everything published is New Zealand: a Kapiti address, a New Zealand freephone and New Zealand numbers. New Zealand and Australia, with Australian voices and Australian numbers, and Australian calls handled in Australia.
Where your call recordings and transcripts are held Not published. Ask for the country in writing. New Zealand and Australian data centres, and nowhere else, stated in writing.
What it costs A published from-price for the AI agent. Ask what the allowance is and the rate past it. Published per plan with the per-minute rate past the allowance. Both sides sit on /compare with a date on them.
Who sells the phone line They do, and the mobile and the internet as well. One supplier for the lot is the thing they are built around. We sell a line with the agent on it, and nothing else. If you want your comms bundled, that is theirs.
Fergus Marketplace A listed partner, with a five star rating published on the Fergus partner directory. Listing in progress.

Taken from H3llo's own public pages in September 2026, and from ours. Something changed, or we have described your product wrongly? Tell us and we will correct it. Costs are deliberately not in this table: they live on the comparison table, in one place, with a checked date against them.

The fair bit

Where H3llo is the better pick.

A Fergus business that would rather buy the phone line, the mobile, the internet and the agent from one supplier and get one bill. That is a real advantage and we do not sell most of it. They are a listed Fergus Marketplace partner, they publish a five star rating on the Fergus partner directory, their own phones are answered by people 24/7, and they put a live demo line on the page connected to a real Fergus account so you can ring it, book a job and ring back to see it remember you. Anyone confident enough to let you test the thing before they have your details has earned the look.

We would rather you bought the right thing than bought from us. If the paragraph above describes your situation, go and talk to them, and tell them we sent you.

Ask both of us the same things.

Three questions worth putting to H3llo before you sign anything. They are not gotchas and they are not accusations: they are the things about this kind of product that cost people money when they find out late.

Question 1.

Whether the agent books into your Fergus diary or only creates the job for somebody to schedule afterwards. Their own page describes the job being created "ready for scheduling", which is a different amount of work off your plate, so ask which one you are buying.

Question 2.

What a busy month costs. Their agent pricing is published as a from-price, so ask for the call or minute allowance it includes and the rate past it before you model your own volume.

Question 3.

Where the call recordings and transcripts are held. Nothing about the storage country is published, and those recordings are your customers' personal information, which the Privacy Act makes your responsibility rather than your supplier's. Ask for the country in writing.

Now turn them on us. Here are the answers.

A page telling you to interrogate everyone else and then going quiet about itself is worth nothing. So these are ours, written down, and we will put any of them in an email if you want them in writing.

How long have you been going? Talkify has answered New Zealand business calls since 2024. The studio behind it, D3V Services Limited in Christchurch, has been building software for over twelve years and was doing voice and telephony work before Talkify had a name.
Who answers when something is wrong? A New Zealand phone number, in your timezone, answered by the people who wrote the thing. Not a chat widget, and not a reply from another hemisphere in the morning.
Where are my call recordings held? New Zealand data centres. Audio, transcripts and call metadata, stated in writing on the privacy policy rather than implied by a claim about ownership or encryption.
Who sells the phone line? We do. We hold a direct commercial relationship with the New Zealand carrier our numbers ride on, so numbers are provisioned on our own account, the routing is ours to change, and the number stays yours if you leave.
Which integrations are real? All of the ones we name. We keep a hard internal rule that nothing is named on this website until the connector behind it exists and we can point you at it in code, which is why the list is shorter than some.
Is there an API? Yes, a documented REST API with webhooks and Zapier, so whatever we have not built a connector for, you or your developer can.
Is there an app? Yes, iOS and Android, on every plan. Transcripts, summaries and alerts in your pocket rather than in an email you re-read later.
I already run Fergus. How much setting up is there? Very little. You connect Fergus from inside Talkify with your usual Fergus login, and from the next call the agent is recognising your customers and writing the jobs into Fergus. We set it up with you rather than leaving you to wire it up.
I have no calendar and no customer list. Do I need to go and get some? No. You get a diary of ours, one column per person, that the agent checks before it offers a time and books straight into, included with an agent rather than charged for separately. Every caller is filed as you go with their number, what they rang about and the calls before it, so the address book builds itself. Connect Google or Outlook later and the diary carries on beside it.

Six things that are hard to see on a demo call.

None of them are features, and every one is something you can check rather than something we can claim. They are the reasons this comparison usually turns on something other than the voice.

Each of those is argued out, with what backs it, on the alternatives page, beside every other provider selling into New Zealand. The rest of the platform the fifth of those names, outgoing campaigns, phone surveys, invoice chasing from your own Xero, wellness checks, the on-call roster, the front counter agent and website chat, runs on the same account and the same bill.

And what ours costs.

One price, published, with the allowance and the rate past it published beside it. H3llo's pricing is not on this page on purpose: competitor prices live in one place on this website, under the date they were last checked, because a figure kept in two places drifts and one of the two starts lying.

Talkify, NZD, plus GST

$129 a month, founding rate.

200 minutes included, then 10c a minute, both published. No setup fee, no lock-in, and no platform fee bolted on top of the minutes. The founding rate holds for your first 3 months and the standard rate after it is $199, printed here rather than discovered on invoice four.

See the cost table → Our pricing →

The comparison table works out what 200 minutes of answered calls actually costs on every provider's published pricing, setup fees, monthly platform fees, GST treatment and per-minute overage included. For what H3llo sells, who it suits and the whole New Zealand market grouped by what each provider actually is, see the H3llo page and the alternatives.

Frequently asked.

The questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.

What is the difference between Talkify and H3llo?
This is the closest thing to a straight comparison in this file, because we sell the same thing to the same person, and they are good at it. Two honest differences. The first is what happens to the diary: we book the visit into the Fergus diary during the call, and their page describes creating the job ready for somebody to schedule. The second is the job itself rather than the phone call: after the call our agent asks the caller for photos of the work and files them onto the job in Fergus, so whoever picks it up can see it before they load the van. On price, both of us publish a from-price and ours is the lower of the two; the figures live on /compare, with a date on them, rather than here. And if you run Fergus in Australia as well as New Zealand, everything they publish is New Zealand only.
When is H3llo the better choice?
A Fergus business that would rather buy the phone line, the mobile, the internet and the agent from one supplier and get one bill. That is a real advantage and we do not sell most of it. They are a listed Fergus Marketplace partner, they publish a five star rating on the Fergus partner directory, their own phones are answered by people 24/7, and they put a live demo line on the page connected to a real Fergus account so you can ring it, book a job and ring back to see it remember you. Anyone confident enough to let you test the thing before they have your details has earned the look.
What should I ask both of you?
Whether the agent books into your Fergus diary or only creates the job for somebody to schedule afterwards. Their own page describes the job being created "ready for scheduling", which is a different amount of work off your plate, so ask which one you are buying. What a busy month costs. Their agent pricing is published as a from-price, so ask for the call or minute allowance it includes and the rate past it before you model your own volume. Where the call recordings and transcripts are held. Nothing about the storage country is published, and those recordings are your customers' personal information, which the Privacy Act makes your responsibility rather than your supplier's. Ask for the country in writing. Ask us the same ones. Our answers are on this page and we will put any of them in writing.
Which is cheaper, Talkify or H3llo?
Competitor prices are not on this page, deliberately. They live on our comparison table with the date they were last checked against them, because a price kept in two places drifts and one of the two starts lying. That page works out what 200 minutes of answered calls costs on every provider's published pricing, with setup fees, monthly platform fees, GST treatment and per-minute overage included.
Where does this information about H3llo come from?
Their own public pages, read in September 2026. Where they do not publish something we say that rather than guessing, and nothing in the table is a claim about how they run their business. If we have got something wrong about your product, email [email protected] and we will fix it.
Can I hear Talkify before I decide?
Yes, and without handing over your details. Ring 03 242 1262 any time, day or night, and talk to a live Talkify agent in a real New Zealand voice. No form, no card, no follow-up call unless you ask for one. Try to do the same with everyone on your shortlist.
TALKIFY VS H3LLO

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