Across the Tasman, or actually down the road.
A bigger Australian customer base is a real advantage and we would not talk you out of it. What it does not give you is a New Zealand company on the other end of the phone, an invoice in New Zealand dollars with GST on it, or call recordings held in this country. If those matter to you, they are the whole difference here.
Not what we think they do, and not what a salesperson said on a call. Their column is what Johnni.ai states on their own website, read in August 2026. Where they do not publish something, the row says so instead of guessing, because "not published" is a fact about the website and everything else would be a guess about the company.
| What to look at | Johnni.ai | Talkify |
|---|---|---|
| Where the company is | Brisbane, Australia. They publish that they expanded into New Zealand in August 2025. | Christchurch, New Zealand, answering New Zealand business calls since 2024. |
| Where your call recordings and transcripts are held | Not published on their New Zealand pages. | New Zealand data centres, stated in writing. |
| What it costs | Not published: a custom build plus a monthly, quoted on enquiry. | Published on our pricing page, in New Zealand dollars, before you talk to anyone. |
| Your invoice | No New Zealand dollar pricing is published, so ask about currency and GST. | New Zealand dollars with GST, from a New Zealand company. |
| Where support answers from | No New Zealand contact or phone number is published on their New Zealand pages. | A New Zealand phone number, in your timezone, answered by the people who built it. |
| Who sells the phone line | Not published. Ask who holds the line and what happens to your number if you leave. | We do. Numbers sit on our own carrier account, with the agent already on the line. |
| Track record | A large Australian customer base and a public review score, both published. | New Zealand customers since 2024, and a live demo line you can ring before you give anyone your details. |
| What else runs on the same account | An AI receptionist for trade and service businesses. | Reception, plus outgoing campaigns, phone surveys, invoice chasing from your own Xero, wellness checks, an on-call roster, a front counter agent and a website chat widget. |
Taken from Johnni.ai's own public pages in August 2026, and from ours. Something changed, or we have described your product wrongly? Tell us and we will correct it. Costs are deliberately not in this table: they live on the comparison table, in one place, with a checked date against them.
A business operating on both sides of the Tasman that wants one supplier covering both, or one that wants a supplier with a large Australian customer base behind it. They publish a solid integration list and a public review score, and volume of experience is a fair thing to weigh.
We would rather you bought the right thing than bought from us. If the paragraph above describes your situation, go and talk to them, and tell them we sent you.
Three questions worth putting to Johnni.ai before you sign anything. They are not gotchas and they are not accusations: they are the things about this kind of product that cost people money when they find out late.
The price, which is not published at all: it is a custom build plus a monthly, quoted on enquiry, so there is nothing to compare until you have talked to a salesperson.
The currency and the GST treatment for a New Zealand company, since no New Zealand dollar pricing is published.
Whether you get a New Zealand contact and a New Zealand number for support, and where the call data is held, neither of which is published on their New Zealand pages.
A page telling you to interrogate everyone else and then going quiet about itself is worth nothing. So these are ours, written down, and we will put any of them in an email if you want them in writing.
| How long have you been going? | Talkify has answered New Zealand business calls since 2024. The studio behind it, D3V Services Limited in Christchurch, has been building software for over twelve years and was doing voice and telephony work before Talkify had a name. |
| Who answers when something is wrong? | A New Zealand phone number, in your timezone, answered by the people who wrote the thing. Not a chat widget, and not a reply from another hemisphere in the morning. |
| Where are my call recordings held? | New Zealand data centres. Audio, transcripts and call metadata, stated in writing on the privacy policy rather than implied by a claim about ownership or encryption. |
| Who sells the phone line? | We do. We hold a direct commercial relationship with the New Zealand carrier our numbers ride on, so numbers are provisioned on our own account, the routing is ours to change, and the number stays yours if you leave. |
| Which integrations are real? | All of the ones we name. We keep a hard internal rule that nothing is named on this website until the connector behind it exists and we can point you at it in code, which is why the list is shorter than some. |
| Is there an API? | Yes, a documented REST API with webhooks and Zapier, so whatever we have not built a connector for, you or your developer can. |
| Is there an app? | Yes, iOS and Android, on every plan. Transcripts, summaries and alerts in your pocket rather than in an email you re-read later. |
| I already run Fergus. How much setting up is there? | Press Sign in with Fergus and there is almost none. We build the whole account out of what Fergus already knows: your company, your team, your line pointed at the right town, your customer list copying in behind you and Fergus already connected. You land on the agent builder with a reception agent half made rather than on an empty screen. |
| I have no calendar and no customer list. Do I need to go and get some? | No. You get a diary of ours, one column per person, that the agent checks before it offers a time and books straight into, included with an agent rather than charged for separately. Every caller is filed as you go with their number, what they rang about and the calls before it, so the address book builds itself. Connect Google or Outlook later and the diary carries on beside it. |
None of them are features, and every one is something you can check rather than something we can claim. They are the reasons this comparison usually turns on something other than the voice.
Each of those is argued out, with what backs it, on the alternatives page, beside every other provider selling into New Zealand. The rest of the platform the fifth of those names, outgoing campaigns, phone surveys, invoice chasing from your own Xero, wellness checks, the on-call roster, the front counter agent and website chat, runs on the same account and the same bill.
One price, published, with the allowance and the rate past it published beside it. Johnni.ai's pricing is not on this page on purpose: competitor prices live in one place on this website, under the date they were last checked, because a figure kept in two places drifts and one of the two starts lying.
200 minutes included, then 10c a minute, both published. No setup fee, no lock-in, and no platform fee bolted on top of the minutes. The founding rate holds for your first 3 months and the standard rate after it is $199, printed here rather than discovered on invoice four.
The comparison table works out what 200 minutes of answered calls actually costs on every provider's published pricing, setup fees, monthly platform fees, GST treatment and per-minute overage included. For what Johnni.ai sells, who it suits and the whole New Zealand market grouped by what each provider actually is, see the Johnni.ai page and the alternatives.
The questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.
Or run it from your pocket