If you are weighing up Johnni.ai, you should know exactly what they do before you decide, so here it is straight. An Australian AI voice receptionist for trade and service businesses, based in Brisbane, which expanded into New Zealand in August 2025.
Talkify is the bigger machine sitting behind the same job: built in Christchurch by a studio twelve years deep in phone systems and integrations, running on a New Zealand line we sell you ourselves, connected to the software you already use, with your call recordings held in this country. Reception is one of nine things it does.
A business operating on both sides of the Tasman that wants one supplier covering both, or one that wants a supplier with a large Australian customer base behind it. They publish a solid integration list and a public review score, and volume of experience is a fair thing to weigh.
We would rather you bought the right thing than bought from us. If the paragraph above describes your situation, go and talk to them.
Not gotchas, and not accusations. These are the three things about this kind of product that cost people money when they find out late. Ask us the same sort of questions.
The price, which is not published at all: it is a custom build plus a monthly, quoted on enquiry, so there is nothing to compare until you have talked to a salesperson.
The currency and the GST treatment for a New Zealand company, since no New Zealand dollar pricing is published.
Whether you get a New Zealand contact and a New Zealand number for support, and where the call data is held, neither of which is published on their New Zealand pages.
A bigger Australian customer base is a real advantage and we would not talk you out of it. What it does not give you is a New Zealand company on the other end of the phone, an invoice in New Zealand dollars with GST on it, or call recordings held in this country. If those matter to you, they are the whole difference here.
We hold a direct commercial relationship with the New Zealand carrier our numbers ride on, so numbers are provisioned on our own account and the routing is ours to change. It also means we sell you the line: a real New Zealand business phone service, hosted here, with local numbers, seats for your team, published per-minute rates and the agent already sitting on it. One number, one bill, nobody to blame in the middle. Most AI receptionists are a layer of software sitting on top of a phone account somebody else sold you, which is invisible on a good day and is the whole game on a bad one. When something breaks at three in the morning, that is the difference between us fixing it and us logging a ticket with whoever can.
Every system we name has a connector we wrote and can point you at in code. Calendars, CRMs, accounting, job management, gym and workshop and salon software, plus a documented REST API, webhooks and Zapier for whatever we have not built yet. We keep a hard internal rule that nothing gets named on this website until the connector behind it exists, which is why our integration list is shorter than some and why every name on it is real.
Support is 0800 002 967, in New Zealand, in your timezone. You are not going through a chat widget to reach a partner agency, and you are not waiting overnight for a reply from a different hemisphere. The people who answer are the people who wrote the thing, which is the practical advantage of buying from a studio rather than a sales funnel.
Cost is deliberately not on this page. It lives on the comparison table, with a checked date against it, so there is one place to keep honest instead of twelve. See the rest of the market on alternatives.
Nine of the questions we hear most. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.
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