Talkify / Builders / Queenstown
AI receptionist for Builders in Queenstown

Up on the frame. Every call still answered.

Building enquiries come in slowly and leave quickly. Somebody in Wānaka planning an extension rings three builders on a Tuesday night and books the one who picked up. Talkify answers every call across Queenstown, asks what the job actually is and what stage it has reached, and puts a real site meeting in your calendar instead of a note on the dash.

Get my builder agent · $129 → Hear it take a call · 09 242 0020
From
$129/mo
Answered
24/7
Local number
03
Calls handled in
New Zealand
Wānaka · booked
On the job in Queenstown.
Phone answered anyway.
Urgent jobsTexted to you
Reception ● Personal Assistant Booking Service ● Sales Qualification Tradesman Dispatcher Real Estate Enquiry ● Beauty & Wellness Plumbing Dispatch ● Retail Professional Services ●

Three building calls you would have missed in Queenstown.

Queenstown works to a season. Through winter every bed in the district is full and every accommodation and hospitality operator wants a problem fixed the same day, while the shoulder months are when the builds and the maintenance actually get done. Everything funnels through one road at Frankton, snow closes the Crown Range, and a good part of the working day is spent on sites with no coverage at all.

The extension enquiry

A Wānaka homeowner wants another bedroom and an ensuite and has no idea what that costs or how long it takes. The agent takes the age of the house, roughly what they have in mind, whether there are plans or consent yet and how soon they want to start, then books a site visit and texts you the brief.

Answered

The leak in the new build

Water is coming in around a joinery flashing on a house you handed over last winter. The agent recognises an existing client from the number, takes photos by text if they can send them, and flags it to you as a defect rather than burying it in the enquiry pile.

Answered

The subcontractor chasing a start date

A plasterer rings to find out whether the gib is ready on the Queenstown job. The agent knows he is on that site, takes the question with the site name attached, and texts you a short summary. The programme keeps moving without you climbing off the frame to explain it.

Answered

What it asks, what it texts you.

The agent takes the whole call rather than a message. Anything on the urgent list reaches your mobile as a text within seconds, with the address and the number, and the caller gets their own text confirming somebody is on it.

What it asks every caller.

Your questions, in your order. Anything you would ask standing in the doorway with a notebook.

  • What the job is, and roughly what stage it is at
  • Whether there are plans, a consent or a designer already
  • The site address, and whether it is a home or commercial
  • When they are hoping to start
  • A rough budget range, if they have one
  • The best number and the best time to call back

What reaches your mobile at once.

You set the list. These are the defaults for builders, and every one of them texts you rather than waiting in a summary.

  • Water getting into a build or a handed-over house
  • A site safety incident
  • A council or inspector call about work in progress
  • A supplier or subcontractor holding up a pour or a crane

The job written straight into Fergus.

On the tools the diary is not a calendar app, it is the job system. Talkify writes the enquiry, the site address and what the caller actually said into the one you run in Queenstown, so nobody types the same job in twice. Where a connector is marked early access it is built and tested, and set up with you rather than left for you to wire up.

01 Fergus The enquiry written in against the customer and the site with the call notes attached, the diary read so a client can be told when somebody is coming, and the visit booked itself once you switch that on. → 02 Simpro Commercial clients matched on the way in, the lead written in with the customer and the site linked, quote requests raised, and site visits scheduled against somebody genuinely free. early access→ 03 Trello Every enquiry lands as a card on the board your team already runs, with the caller, the site and what they asked for on the back of it, so nothing sits in one person's phone. → 04 Xero Clients and subcontractors recognised from your Xero contacts, account questions answered on the call, and overdue invoices rung rather than emailed again. →

Running something else in Queenstown? Tell us what you use and we will quote the integration work. See every integration →

Already on Fergus? Sign in with it.

Press the button, approve Talkify at Fergus, set a password. Talkify builds the whole account out of what Fergus already knows: your company, your team, your line already pointed at the right town, your customer list copying in behind you and Fergus already connected. It drops you on the agent builder with a reception agent half made, rather than on an empty screen.

Sign in with Fergus → What the Fergus connector does

No job software yet? You still get the diary and the customer list.

Plenty of good builders run the week off a notebook and a phone. Nothing here asks you to open an account somewhere else first.

01 A diary we keep A calendar of your own, one column per person, that the agent checks before it offers a time and books straight into. Included with an agent rather than charged for, and if you connect Google or Outlook later the diary carries on beside it. Team Calendar→
02 An address book that fills itself Every caller is filed with their number, what they rang about and the calls before it. A returning customer is greeted by name, and you can read the history of anyone who has ever rung you without keeping a spreadsheet. Every caller
03 Leads you can actually work A quote enquiry that did not book is not lost. It lands as a lead with the name, the number, the address and what they wanted, ready to ring back or hand to whoever prices the work. Nothing dropped

Queenstown, and the 03 number you already have.

Queenstown's population swells with visitors through the ski season, so the district's busiest weeks for accommodation, hospitality and property managers are also its hardest weeks to get hold of anyone.

Your patch.

From Frankton to Arrowtown, Kelvin Heights to Jack's Point and over to Wānaka. You set the area you actually drive to, and anything outside it is turned down politely rather than booked and cancelled.

Queenstown

Keep the number on the van.

Your 03 landline or mobile stays exactly as it is. Forward it to the agent when you are busy, after hours, or always, and switch it back from your phone whenever you like.

Forwarding

Or take a local line.

We can provision a local 03 number for the agent and sell you the line itself, so the agent has a number of its own without you running two providers.

03 number

Everyone answers the phone. The difference is underneath.

There are a lot of AI receptionists now and they all sound much the same on a demo call. These are the six things that are hard to hear in five minutes and matter by month three, and each one is something you can check rather than something we can claim.

Nobody in the middle.

We sell the line as well as the thing that answers it. Numbers sit on our own carrier account, the routing is ours to change, and it is one supplier and one bill. Most AI answering is a layer of software on a phone account somebody else sold you, which is invisible on a good day and the whole game at three in the morning.

One supplier

Answered here. Held here.

Talkify is built in Christchurch, and your call recordings, transcripts and call notes stay in New Zealand data centres, in line with the Privacy Act. Those recordings are your customers talking, which makes where they live your problem rather than your supplier's.

New Zealand

Not eighteen months old.

Talkify has answered business calls since 2024, out of a Christchurch software studio over twelve years old that was doing voice and telephony work before Talkify had a name. Most of this market arrived in the last year and a half. That is not a criticism, but it is worth knowing when you are handing over your phone.

Since 2024

Every connector is one we wrote.

Nothing gets named on this website until the connector behind it exists and we can show it to you, which is why our list is shorter than some and why every name on it is real. Anything we have not built yet, you or your developer can, over a documented API with webhooks and Zapier.

Written by us

It rings out, not just in.

The same account and the same number also chase the quotes you sent, confirm next week's jobs, ring the overdue invoices straight out of your Xero, run phone surveys, work an on-call roster until somebody actually accepts, staff a front counter and answer the chat window on your website.

Same account

Voices from here, and a phone to ring.

Real New Zealand voices that say the street and suburb names properly, so a caller is not spelling their own address at a machine. Support is a phone number in your own timezone answered by the people who built the thing, and the apps for iPhone and Android are on every plan.

iOS + Android

Two more are further up this page rather than repeated here: if you run Fergus you can sign in with it and skip the setting up altogether, and if you run no software at all you still get the diary and the address book. Weighing us against somebody else? We list every provider selling into New Zealand on the alternatives page, including where each of them is the better pick, and there is a row by row of us against Easy AI Agents on the head to head.

Price the builder agent.

Slide for the number of agents you would run on your number (the plan includes up to 3), pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.

How many agents 1 agents
Integrations 0 selected
Your plan
$199/mo Founding rate · 3 months
$129
/mo
Plan
Broadcast
Minutes
200/mo
At once
3 calls
Numbers
1

Broadcast fits most growing NZ businesses. One number carries up to 3 agents and three callers at once.

Includes 200 minutes a month, then 10c a minute (20c after your first 3 months). Each number includes 50 texts a month, then 9c each.

Want more than 3 agents on one number? Extra agents are $39 a month each.

Start with this plan →

Frequently asked.

What builders in Queenstown ask us first. If yours isn't here, ring our live demo agent on 03 242 1262, it'll either answer or queue a callback from a human.

Does it know the difference between a quote and a real job?
Yes, and it asks the questions that tell them apart: stage, consent, plans, budget and timing. Somebody who is only wondering is recorded for you to look at when you have a minute, and somebody with drawings and a start date gets a site meeting in your calendar and a text to your mobile.
Can it look after existing clients as well as new enquiries?
It can. Callers are recognised from your address book, so a client from a build two years ago is greeted by name with their call history already there. Defect and warranty calls are separated from new enquiries rather than landing in the same list.
Can I forward the phone only during the season?
Yes. Forwarding is yours to switch: send every call to your Talkify agent through the season, only after hours, or only when the line is busy, and change it whenever the season does. Your 03 number stays the same, we can provision a local 03 number for the agent instead if you prefer, and the call recordings and transcripts stay in New Zealand data centres.
How fast can a builder in Queenstown be live?
Same day. You forward your existing number, mobile or landline, to your Talkify agent, tell it about your business in the dashboard, and it starts answering. There is no hardware, no porting and no setup fee, and you can switch forwarding off again from your phone.
What does it cost?
Business agents are $129/month at the founding rate for your first 3 months, then $199, including 200 minutes of calls, with extra minutes at 10c. No setup fee, no lock-in. Compare that with a single missed job and it tends to pay for itself in the first week.
Now shipping · iOS & Android

Carry your control deck in your pocket.

The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.

Download Talkify Mobile on the App Store Get Talkify Mobile on Google Play
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Latest · 11:20am Booked · Sarah H. ● Reception · 00:42
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BUILDERS · QUEENSTOWN

Queenstown keeps ringing.
Let it be answered.

Hear it yourself · our AI agent, 24/7 · ask it anything 03 242 1262 Sign up, sales & support · we'll set you up 0800 002 967
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Talkify is currently available to businesses in New Zealand & Australia only.

Personal Assistant
Single mobile or landline. Built for one person, not a business.
$89/mo
Shortwave plan

Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 9c each.

● Your data stays in NZ.