Talkify is the AI receptionist for Rezdy. While you are guiding, driving or skippering, it answers your booking line in a friendly Kiwi voice, reads the live seats and price options in Rezdy, and books the whole group on the session they want, pickup included.
Day or night, peak season or shoulder, whoever rings gets a booking instead of a voicemail.
Put your name down and we will connect your Rezdy and walk you through it. No setup fee, no lock-in, and your phone number stays exactly where it is.
Rezdy stays the single source of truth for your seats, sessions and bookings. The agent sells from it and writes back to it, and nothing lives in a second system.
The morning paddle, the full-day trip, the sunset cruise. You choose which products the agent may sell by phone, and it describes them from what you have told it.
Rezdy is asked how many seats are left on each session while the caller waits, so a trip with two seats is never sold to a party of four.
Adults, children, seniors, family passes. The agent books the party using your own Rezdy price labels, so the booking is priced the way Rezdy prices it.
If a product has pickup points in Rezdy, the agent asks which suits and puts it on the booking, so nobody is waiting at the wrong hotel on the morning.
"Am I booked for Saturday?" The agent looks the booking up by order number or name and reads back the product, session and party.
No card numbers on the phone, ever. The booking goes into Rezdy and payment stays the way you already take it.
A family ringing after dinner from another city, walked through the way it happens.
The office shut hours ago. The caller is planning tomorrow's flights and wants it sorted tonight, and they get your business name on the first ring.
How many, how old, which day, which trip. Kids, seniors and family passes are matched to your own price options.
The agent asks Rezdy for Saturday's sessions and the seats on each, and offers only the ones the whole party fits on.
Which pickup point, and what time to be there, from the pickups you have set up on that product in Rezdy.
Made in Rezdy with the customer's name, mobile and email. Rezdy sends its confirmation, and the seats come off the session for everyone else.
A text and an email with the booking and anything the caller asked that needs you, such as a food allergy or a question about a private trip.
Every unanswered call in January is a group that booked the operator down the road. Connect Rezdy and every call gets a live seat count and a booking, even while you are out on the water. We set it up with you.
Most operators on Rezdy are small teams who are the product. When the trip is running, nobody is in the office.
Kayak, jet boat, fishing charters, walking and wine tours: the guide is the phone answerer, and both jobs do not fit. The booking agent.
Sessions · pickupsVisitors plan in their evening, which is often your night. The agent answers then too. After-hours answering.
Overnight · visitorsA weather cancellation or a shifted departure means ringing a list of people fast. Outbound calls handle that side.
Weather · remindersYour Rezdy checkout sells to people who click. The people who ring have questions first, and whoever answers them gets the booking.
Families, groups and anyone who is not sure the trip suits the kids ring rather than click. Those are the bookings with the most seats in them, and the ones that go elsewhere when nobody answers.
On a marginal morning everyone rings at once to ask whether it is on. Tell your agent, and it gives every one of them the same clear answer while you get the boat ready. Put a figure on the rest with the missed call calculator.
Most AI answering services sold in New Zealand are overseas platforms with a local logo. Talkify runs on our own local SIP network, keeps data in New Zealand and Australian data centres, and answers in voices your callers actually recognise. That changes how every call sounds, and where every recording lives.
Tell us which system you run and how your calls come in. A real person at Talkify replies, and we set the connection up with you.
Flat NZD pricing, published on the site. No setup fee. No lock-in. Built in Ōtautahi Christchurch and operated by Talkify Limited.
We run our own local SIP carrier network, so your calls connect close to home. Less lag, no talking over each other, and the clear, close sound of a local call.
A full range of Kiwi and Aussie voices, not an American accent doing its best. Callers relax when the voice sounds like them, and relaxed callers book.
Regional phone numbers across New Zealand and Australia, so a Christchurch caller rings 03 and an Auckland caller rings 09. Local numbers get answered; unknown ones get screened.
For data sovereignty, everything is stored in New Zealand and Australian data centres: recordings, transcripts and customer details held close to home under local privacy law.
Full outbound service, not just answering. Your agents confirm bookings, chase missing details and run marketing call campaigns, with every conversation transcribed.
Load a contact list and the agent rings through it, asks your questions, and hands back transcripts with the answers extracted and analysed. Offers, follow-ups or a straight survey, at a scale no clipboard reaches.
One agent or a whole fleet answering unlimited simultaneous calls. Overflow, after-hours or the entire front line, with warm transfer to a human whenever it matters.
Calendars, CRMs like HubSpot and GoHighLevel, gym platforms, WhatsApp and SMS, plus Zapier and a full REST API when you want to wire up something custom.
No DIY prompt wrangling. We build your agent around your business, brief it on your services and pricing, tune it with you, and keep tuning after you're live.
Native apps for iPhone and Android push you each call summary the moment it ends: who rang, what they wanted, what the agent did about it.
Full transcripts, sentiment, outcomes and intent on every call, rolled into dashboards that show what your callers actually want, not just how many rang.
The questions we hear most. If yours isn't here, talk to us and a person will answer it.
What taking bookings on the phone looks like all day, from the first question to the confirmation.
The calls that come in when the office is shut, answered as well as the ones at midday.
The agent ringing out: reminders, changes and the list of guests who need to hear the trip has moved.
The same phone booking for tours, classes and escape rooms running on Bookeo.
Private charters and custom trips run from a calendar? The agent books into that too.
Everything Talkify connects to, and what your agent can do once it is connected.
Or run it from your pocket