If you have a parent, grandparent or koro living on their own, you know the quiet worry. You cannot ring every single day. Life gets busy, the days run away, and the gap between "all good" and "something is not right" can stretch longer than you would like. Most of the time everything is fine. It is the times it is not that sit in the back of your mind.
That is the gap the Talkify wellness check agent is built to close.
A friendly call, every day
The wellness check agent rings your loved one on a schedule you choose, in a warm, natural voice. It asks how they are, has a genuine chat, and gently reminds them about medication and appointments. It is a real conversation, not a recorded message, so it feels like someone caring enough to check in, because that is exactly what it is doing.
What it does
- Calls on your schedule, every day, certain days, or at randomly varied times so the call is not always predictable
- Asks how they are and has a friendly chat, in a natural Kiwi voice
- Gentle reminders for medication and upcoming appointments
- Texts the family a summary after every call, so you know how they are doing without having to chase
- Does not just give up if no one answers. It tries again, then escalates by text and a phone call down a contact list you set, so a missed call reaches a real person
Who it is for
Two kinds of people tend to reach for this. The first is families who want peace of mind about a loved one living alone, a daily touchpoint between their own visits. The second is care providers and community organisations who need to check in on a lot of clients regularly, and cannot physically ring every one of them every day. There is a plan for a single family member and a plan for providers looking after many people. See the options on the wellness check calls page.
Peace of mind, quietly. Not a phone call you have to remember to make, and not another thing on your list. A daily check-in that just happens, with a text to let you know all is well.
The honest bit
We want to be clear about what this is and is not. The wellness check agent is a daily check-in and a friendly conversation. It is not a monitored medical alarm, and it does not call emergency services. It is not a substitute for a personal medical alarm or clinical care. If your situation needs those, please use them. What this does is the everyday part: a warm, regular call, gentle reminders, and a family kept in the loop, so the small things get noticed before they become big ones.
Why a call, and not an app
Plenty of older people are not going to wear a gadget or check an app. But they will answer the phone. A daily call in a friendly voice meets people where they already are, feels like company rather than technology, and catches the little things a device never would, the tone of voice, the "actually, I have not been sleeping well". That is worth a lot.
Find out more
If someone you care about would be better off with a friendly call each day, we would love to talk it through and set it up for your situation.
See how wellness check calls work, read more about outbound calling, or get in touch and we will help you get started.
Stop reading. Talk to it.
Hear one of our agents on the phone, or get a free demo agent on your own NZ number. No card needed.