For practitioners on Halaxy

You are in session. Your Halaxy keeps booking.

Talkify is the AI receptionist for Halaxy, made for practitioners who work on their own. For the fifty minutes you cannot pick up, it answers in a warm New Zealand voice, offers the times your Halaxy online booking rules allow, and books the new client in so they do not ring the next name on the list.

It is the front desk only. No clinical notes, no referrals, no advice, and it never asks why someone is calling.

Claim a free setup → See how it works
Your number
Stays yours
Times from
Halaxy
Clinical notes
Never read
In session
Still answered

Put your name down and we will connect your Halaxy and walk you through it. No setup fee, no lock-in, and your phone number stays exactly where it is.

Halaxy logo
Four new bookings in Halaxy, each taken while the practitioner was with a client.

What the agent does in your Halaxy.

It runs through Halaxy's own API, so your diary, your appointment types and your booking rules stay in Halaxy, set the way you set them.

Follows your booking rules

Halaxy works out the available times from your online booking preferences at each location, so your buffers, lead time and booking horizon hold on the phone too.

Offers your appointment types

First session, standard session, review. You choose which a stranger may book by phone, and the agent says their lengths the way you would.

Recognises returning patients

A patient ringing from the number in their Halaxy record is greeted by first name. A new caller is added as a new patient so the booking belongs to someone.

In person, telehealth or phone

Halaxy records how an appointment happens. Offer more than one and the agent asks which the caller wants, then books that kind.

Moves or cancels, your call

Halaxy allows an appointment to be changed or cancelled through its API. In Talkify each is its own switch, and plenty of practitioners keep cancellations for themselves.

Keeps out of the clinical side

No notes, no referrals, no Medicare or health fund details, no invoices. The agent is never told what anybody is being seen for.

From the phone ringing to a session in Halaxy.

You are twenty minutes into a session with the phone on silent. Here is the call you would otherwise hear about at ten to three.

01

It answers in your name

Your practice name, your greeting, the first ring. The caller never meets a voicemail beep, which is where a nervous first-time caller usually hangs up.

02

It listens, without prying

New or returning, which appointment, which location or telehealth. It never asks what the session is about, and never needs to.

03

It asks Halaxy

Halaxy returns the times your online booking rules allow for that appointment type, and the agent offers two or three of them.

04

It books in Halaxy

The appointment is made in your Halaxy diary with the patient, the appointment type and how it will happen, while the caller is still on the line.

05

It holds the hard questions

Referrals, plans, rebates, anything clinical: written down in the caller's words for you, rather than answered by a machine.

06

You read it between clients

A text and an email within seconds, so the ten minutes between sessions is spent reading one summary, not returning four calls.

Every call in session is a new client deciding.

Somebody who has finally worked up to ringing a practitioner rarely leaves a message. Let Talkify answer the calls you cannot, book them into Halaxy, and hand you the rest. We connect it with you.

Claim a free setup → Talk to us

Who runs Halaxy, usually single-handed.

Halaxy is popular with practitioners who run the whole practice themselves: the diary, the notes, the billing and, until now, the phone.

Psychologists and counsellors.

Fifty-minute sessions, phone on silent, and new clients who ring once and move on. The booking agent.

First sessions · telehealth

GPs and small medical practices.

Where a practitioner without a full-time front desk still needs every appointment call answered. AI reception for clinics.

Consults · follow-ups

Allied health sole traders.

Dietitians, podiatrists and therapists who treat, write up and answer the phone themselves. How we handle clinics on Cliniko.

Treatments · reviews

You cannot answer the phone and be present.

A solo practice has one person to do both. That is the whole problem, and the whole case.

The first call is the hardest one to make.

Somebody ringing a psychologist for the first time has often taken weeks to do it. Reaching a voicemail, many will not ring back. A kind voice and a time in the diary on that first call is the difference.

Your session stays uninterrupted.

No glancing at a buzzing phone, no returning calls in the ten minutes you meant to write notes. Put a figure on what the missed ones cost with the missed call calculator.

The Talkify difference

Built here.
Not badged here.

Most AI answering services sold in New Zealand are overseas platforms with a local logo. Talkify runs on our own local SIP network, keeps data in New Zealand and Australian data centres, and answers in voices your callers actually recognise. That changes how every call sounds, and where every recording lives.

Ask a person Talk to us

Tell us which system you run and how your calls come in. A real person at Talkify replies, and we set the connection up with you.

Talk to us →

Flat NZD pricing, published on the site. No setup fee. No lock-in. Built in Ōtautahi Christchurch and operated by Talkify Limited.

  1. 01

    Calls never leave the neighbourhood.

    We run our own local SIP carrier network, so your calls connect close to home. Less lag, no talking over each other, and the clear, close sound of a local call.

    Local SIP · pickup from 0.4s
  2. 02

    Voices from here, for callers from here.

    A full range of Kiwi and Aussie voices, not an American accent doing its best. Callers relax when the voice sounds like them, and relaxed callers book.

    EN-NZ · EN-AU · 32 voices
  3. 03

    A local number in every region.

    Regional phone numbers across New Zealand and Australia, so a Christchurch caller rings 03 and an Auckland caller rings 09. Local numbers get answered; unknown ones get screened.

    NZ & AU regional DDIs
  4. 04

    Your data stays on this side of the world.

    For data sovereignty, everything is stored in New Zealand and Australian data centres: recordings, transcripts and customer details held close to home under local privacy law.

    NZ + AU data centres · AES-256
  5. 05

    Agents that make the call, too.

    Full outbound service, not just answering. Your agents confirm bookings, chase missing details and run marketing call campaigns, with every conversation transcribed.

    Confirmations · Campaigns
  6. 06

    Campaigns that actually get answered.

    Load a contact list and the agent rings through it, asks your questions, and hands back transcripts with the answers extracted and analysed. Offers, follow-ups or a straight survey, at a scale no clipboard reaches.

    AI phone campaigns
  7. 07

    Call centre scale without the call centre.

    One agent or a whole fleet answering unlimited simultaneous calls. Overflow, after-hours or the entire front line, with warm transfer to a human whenever it matters.

    ∞ concurrent lines
  8. 08

    Plugged into the tools you already run.

    Calendars, CRMs like HubSpot and GoHighLevel, gym platforms, WhatsApp and SMS, plus Zapier and a full REST API when you want to wire up something custom.

    CRM · Calendar · Zapier · API
  9. 09

    We set it up. Personally.

    No DIY prompt wrangling. We build your agent around your business, brief it on your services and pricing, tune it with you, and keep tuning after you're live.

    Done-for-you setup
  10. 10

    Every call in your pocket.

    Native apps for iPhone and Android push you each call summary the moment it ends: who rang, what they wanted, what the agent did about it.

    iOS · Android
  11. 11

    Reporting that reads the room.

    Full transcripts, sentiment, outcomes and intent on every call, rolled into dashboards that show what your callers actually want, not just how many rang.

    Transcripts · Sentiment · Intent

Frequently asked.

The questions we hear most. If yours isn't here, talk to us and a person will answer it.

What is an AI receptionist for Halaxy?
A phone agent that answers your practice number while you are with a patient, and books into your Halaxy diary. It asks Halaxy which times are available for the appointment type the caller needs, offers two or three, and makes the booking in Halaxy before the call ends. For a practitioner working alone it is the receptionist you never hired: it answers every call, including the ones that come in on the hour while you are finishing a session.
How does Talkify connect to Halaxy?
Through the Halaxy API, which Halaxy sells as an add-on subscription. Once it is on your account, open your Halaxy developer page, create an API key, and copy the Client ID and Client Secret into Talkify. There is no partner application to wait on and no developer work. You then choose which appointment types and locations the agent may book, and you can delete the key in Halaxy at any time.
Which times will the agent offer?
Only the ones Halaxy returns when it is asked, and Halaxy works those out from your online booking preferences for each location: your buffer time, your lead time and how far ahead people may book. So the rules you already set for online bookings apply on the phone as well. If you never want a same-day booking made by phone, the lead time you set in Halaxy is what stops it.
Can it book telehealth and phone sessions as well as in person?
Halaxy records whether an appointment is in the clinic, by telehealth or by phone. If you offer more than one, the agent asks the caller which they would like and books that kind, from the appointment types you have allowed.
Does it read clinical notes, referrals or Medicare details?
No. The agent uses your appointment types, locations, available times and a returning patient's first name. It never reads a clinical note, a referral, a health fund or Medicare record, or an invoice, and it is never told what someone is coming to see you about. Questions about referrals, plans or rebates are written down for you to answer yourself.
What happens if a caller is distressed?
The agent does not counsel, assess or advise anyone. It stays calm and kind, and if somebody is in danger it tells them to hang up and ring the emergency number for your country, 111 in New Zealand and 000 in Australia. Anything urgent becomes a message sent to you straight away. Those rules are part of every agent we build and cannot be edited out.
Do I have to change my practice phone number?
No. Forward the number your patients already use to Talkify through your existing phone company. You can have it answer only while you are busy or in session, only when you do not pick up, only after hours, or always. Nothing is ported and it switches off just as easily.

Have a look around.

The booking agent →

What taking appointments by phone looks like all day, including the second choices and the changes.

For clinics and practitioners →

The agent at a clinic front desk, whatever practice software you run.

Cliniko →

For clinics on Cliniko, built on the same rule: it books the appointment and never opens the notes.

Nookal →

For bigger clinics on Nookal, with several practitioners across more than one site.

Splose →

For allied health and NDIS practices on Splose, with funding questions left to the team.

Every integration →

Everything Talkify connects to, and what your agent can do once it is connected.

TALKIFY FOR HALAXY · NEW ZEALAND AND AUSTRALIA · 2026

Stay in the session.
Let Halaxy fill up.

We connect it to your system with you Talk to us Sign up, sales & support · we'll set you up 0800 002 967
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Talkify is currently available to businesses in New Zealand & Australia only.

Personal Assistant
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$89/mo
Shortwave plan

Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 9c each.

● Your data stays in NZ.