01
What is an AI receptionist for Webflow Forms?
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A phone agent that follows up your Webflow form submissions for you. When someone fills in a form on your Webflow site, the submission is sent to Talkify, filed as a lead, and your agent can ring the person back within about a minute, inside your calling hours, in a warm New Zealand or Australian voice, knowing what they asked. The same agent also answers your business phone whenever you forward calls to it.
02
How do I send Webflow form submissions to Talkify?
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In Talkify, go to Integrations, then Lead forms, create a form and copy its address. In Webflow, open your site settings, go to Apps and integrations, scroll to Webhooks, add a webhook with the trigger type Form submission and paste the address. Publish the site, submit a test entry, and it arrives in your Talkify leads. Webflow sends each submission's fields inside a data object named after your field labels, so on the lead form settings tell Talkify once which label holds the name, the phone and the email.
03
Should I use a webhook or change the form action to Talkify?
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Use the webhook. It leaves Webflow handling the form exactly as it does now, with its own submission list, notification emails and spam protection, and simply sends Talkify a copy. Pointing a form's Action at Talkify instead does work, and Talkify can redirect the visitor to your thank-you page afterwards, but that form then bypasses Webflow's own handling, which most people would rather keep.
04
Does the webhook cover every form on my site?
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Yes. A Form submission webhook fires for every form on that Webflow site, and each submission carries the name of the form it came from. A form that only collects an email address, like a newsletter sign-up, has no phone number to ring, so nobody gets an unexpected call from it. If you want different forms handled differently, send them to different Talkify lead forms through separate webhooks built with Webflow's API.
05
What happens if Talkify cannot be reached when someone submits?
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Webflow tries again. A delivery that fails is retried up to three more times, ten minutes apart. If deliveries keep failing, Webflow switches the webhook off and emails the site owner, so a broken connection gets noticed rather than silently losing enquiries. The submission itself is always still in Webflow's own form list.
06
Can my web designer or agency set this up?
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Easily, and it suits the way agencies work. Anyone with access to the site settings can add the webhook in a couple of minutes, with no custom code and nothing to republish beyond the site itself. Once it is in, the business owner manages everything else from Talkify: who gets rung, when, and what the agent says.
07
Do I have to change my business phone number?
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No. Call-backs go out from your agent's own number and your existing line carries on as normal. If you also want Talkify answering the calls your website generates, forward your current number to it whenever you choose: all the time, when busy, when nobody answers, or after hours. Nothing is ported.
Webflow
