Talkify / Integrations / SimplyBook.me
For salons, spas and studios on SimplyBook.me

Every chair is full. The phone still books.

The busiest hour in the salon is the hour nobody can get to the phone. The SimplyBook.me AI receptionist answers it, finds the service and the stylist the caller wants, and books a start time SimplyBook.me says is free. SimplyBook.me phone booking without anyone putting down the scissors.

The SimplyBook.me logo. Talkify reads free start times from SimplyBook.me and books phone callers into it.

Put your name down and we will connect your SimplyBook.me and walk you through it. No setup fee, no lock-in, and your phone number stays exactly where it is.

Booked into SimplyBook.me against the right stylist, while every chair was full.

What the agent does in SimplyBook.me.

Your services, staff, hours and locations are already set up in SimplyBook.me. The agent reads them on every call, so the phone and the booking page never disagree.

Knows your service menu

Cuts, colours, facials, massages, lessons, with their lengths. You choose which services can be booked by phone and which need a consultation first.

Books the right person

SimplyBook.me says which staff do which service. Ask for Aroha and you get Aroha's times; say you do not mind and you get the first one free.

Real start times

SimplyBook.me works out the free start times for that service and staff member, and the agent reads back two or three that suit the caller.

Every branch, one voice

With multiple locations switched on in SimplyBook.me, the agent asks which branch suits and only offers times there.

Remembers regulars

Returning clients are found in SimplyBook.me by the number they ring from, so a regular is greeted by name and not asked to spell it.

Cancels and refills

A client who cannot make it is cancelled in SimplyBook.me on the spot, which frees the slot for the next caller who wants it.

From a ringing front desk to a booking in SimplyBook.me.

Saturday morning, three stylists mid-colour, and the phone will not stop.

01

It picks up

When nobody at the desk answers in a few rings, the call comes to Talkify and is answered warmly in your salon's name. Several callers at once is fine.

02

It knows who is ringing

Regulars are recognised from their number in SimplyBook.me. New clients are asked for their name and how to reach them.

03

It gets the service right

Colour or cut and colour, long hair or short, which branch, which stylist. The questions that decide how long the booking needs to be.

04

It asks SimplyBook.me

For the free start times with that stylist for that service, then offers the caller a few that fit around their week.

05

It books them in

Into SimplyBook.me, against the right staff member and location, with the client's details and any booking questions you ask.

06

The desk sees it

The booking is already in SimplyBook.me, and a short summary of the call lands by text and email, including anything the client mentioned.

Who books through SimplyBook.me.

Service businesses with a menu, a team and a front desk that is usually also doing something else.

Beauty and day spas.

Nails, brows, lashes, skin and massage, where every therapist is with a client. AI reception for beauty businesses.

Treatments · packages

Hair salons and barbers.

Where the phone rings hardest on Saturday morning, exactly when the chairs are full. AI reception for barbers and salons.

Cuts · colour · stylists

Studios and tutors.

Wellness studios, instructors and tutors teaching back to back, sometimes across two or three locations. AI reception for trainers and instructors.

Lessons · locations

A missed call on Saturday is an empty chair on Tuesday.

Clients ring at the moment they decide. If you cannot answer then, they book whoever can.

Your online booking works. Half your clients still ring.

They want to ask whether a colour correction takes two hours or four, whether the new stylist does curly hair, whether there is parking. The agent answers from what you have told it, then books them into the same SimplyBook.me your website uses.

Voicemail does not rebook anyone.

Every unanswered call is a client deciding somewhere else is easier. See what yours add up to on the missed call calculator.

Keep your hands on the client. We will pick up the phone.

We connect your SimplyBook.me, choose the services and staff the agent may book, teach it how your salon talks, and test it with real calls before it answers a single client. No setup fee and no lock-in.

The Talkify difference

Built here.
Not badged here.

Most AI answering services sold in New Zealand are overseas platforms with a local logo. Talkify runs on our own local SIP network, keeps data in New Zealand and Australian data centres, and answers in voices your callers actually recognise. That changes how every call sounds, and where every recording lives.

Ask a person Talk to us

Tell us which system you run and how your calls come in. A real person at Talkify replies, and we set the connection up with you.

Talk to us →

Flat NZD pricing, published on the site. No setup fee. No lock-in. Built in Ōtautahi Christchurch and operated by Talkify Limited.

  1. 01

    Calls never leave the neighbourhood.

    We run our own local SIP carrier network, so your calls connect close to home. Less lag, no talking over each other, and the clear, close sound of a local call.

    Local SIP · pickup from 0.4s
  2. 02

    Voices from here, for callers from here.

    A full range of Kiwi and Aussie voices, not an American accent doing its best. Callers relax when the voice sounds like them, and relaxed callers book.

    EN-NZ · EN-AU · 32 voices
  3. 03

    A local number in every region.

    Regional phone numbers across New Zealand and Australia, so a Christchurch caller rings 03 and an Auckland caller rings 09. Local numbers get answered; unknown ones get screened.

    NZ & AU regional DDIs
  4. 04

    Your data stays on this side of the world.

    For data sovereignty, everything is stored in New Zealand and Australian data centres: recordings, transcripts and customer details held close to home under local privacy law.

    NZ + AU data centres · AES-256
  5. 05

    Agents that make the call, too.

    Full outbound service, not just answering. Your agents confirm bookings, chase missing details and run marketing call campaigns, with every conversation transcribed.

    Confirmations · Campaigns
  6. 06

    Campaigns that actually get answered.

    Load a contact list and the agent rings through it, asks your questions, and hands back transcripts with the answers extracted and analysed. Offers, follow-ups or a straight survey, at a scale no clipboard reaches.

    AI phone campaigns
  7. 07

    Call centre scale without the call centre.

    One agent or a whole fleet answering unlimited simultaneous calls. Overflow, after-hours or the entire front line, with warm transfer to a human whenever it matters.

    ∞ concurrent lines
  8. 08

    Plugged into the tools you already run.

    Calendars, CRMs like HubSpot and GoHighLevel, gym platforms, WhatsApp and SMS, plus Zapier and a full REST API when you want to wire up something custom.

    CRM · Calendar · Zapier · API
  9. 09

    We set it up. Personally.

    No DIY prompt wrangling. We build your agent around your business, brief it on your services and pricing, tune it with you, and keep tuning after you're live.

    Done-for-you setup
  10. 10

    Every call in your pocket.

    Native apps for iPhone and Android push you each call summary the moment it ends: who rang, what they wanted, what the agent did about it.

    iOS · Android
  11. 11

    Reporting that reads the room.

    Full transcripts, sentiment, outcomes and intent on every call, rolled into dashboards that show what your callers actually want, not just how many rang.

    Transcripts · Sentiment · Intent

Frequently asked.

The questions we hear most. If yours isn't here, talk to us and a person will answer it.

What is an AI receptionist for SimplyBook.me?
It is a phone agent that answers your salon, spa or studio line and books callers straight into SimplyBook.me. It knows your services and which staff do each one, asks SimplyBook.me which start times are free with the person the caller wants, and makes the booking with their details. The phone gets answered even when every chair or room is full and nobody can step away from a client.
How does Talkify connect to SimplyBook.me?
Through SimplyBook.me's own API. In your SimplyBook.me admin, switch on the API custom feature and open its settings for your API key, then give Talkify your company login and that key. So the agent can recognise returning clients and cancel bookings, we also connect a SimplyBook.me user for Talkify. You choose which services and staff it can book, and switching the custom feature off cuts the connection.
Is the API included on my SimplyBook.me plan?
It depends on the plan. The API is one of SimplyBook.me's custom features and it is not included on every plan, so check your custom features list or your plan page. If it is not there yet, your booking page carries on exactly as it is; the phone agent simply cannot read your times until the feature is on. We will check this with you before anything is set up.
Can callers ask for a particular stylist or therapist?
Yes. SimplyBook.me knows which staff members perform each service, so the agent offers that person's free start times when the caller asks for them, or the first person available if they do not mind. A caller who wants a colour with Aroha on Saturday hears Aroha's Saturday times, not the whole salon's.
We have more than one location. Does that work?
Yes, if you use SimplyBook.me's multiple locations feature. The agent can ask which branch suits the caller, or work it out from what they say, and offers times at that location only. One number can answer for every branch, or each branch can keep its own.
Can a client cancel over the phone?
Yes. The agent finds the client in SimplyBook.me from their phone number or name, reads back their upcoming booking so both of you are sure it is the right one, and cancels it, freeing the slot for someone else. It then offers to book them a new time while they are on the line. Services that have to be paid for online before they are confirmed are left to your booking page, since a phone call cannot complete that payment step.
Do I have to change the salon's phone number?
No. Talkify works by call forwarding from the number your clients already ring, so nothing is ported and your number stays exactly where it is. Most salons have it answer when nobody picks up within a few rings, and at all times after hours.

Have a look around.

What an AI receptionist does all day in a beauty business, beyond the booking.

How the agent handles first bookings, changes of mind and the questions in between.

For solo practitioners booking one-to-one appointments through Acuity.

For larger salon and spa groups running on Zenoti.

For classes, rooms and equipment booked on SuperSaaS.

Everything Talkify connects to, and what your agent can do once it is connected.

TALKIFY FOR SIMPLYBOOK.ME · NEW ZEALAND AND AUSTRALIA · 2026

Every chair is full.
So is next week.

● No card● No lock-in● Free to call● Set up alongside you

Or run it from your pocket

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Talkify is currently available to businesses in New Zealand & Australia only.

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Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 9c each.

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